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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    You have already helped me a lot, and for this I thank you! :) I'll try to backtrack to previous drivers and see what happens. I have explored the game forum and yes there are a few other people with my same problems, but they all suggest different things that apparently worked for them...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    This is exactly what I did, Saturday last week, as I wrote a few days ago on this thread. It failed on Thursday, as I reported here. To this moment there is no software installed that didn't come with Windows, except for the game and DDU.
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Thank you, I'll try an older driver. I have a question regarding this: with windows update I did get a Nvidia driver automatically, I can't remember which one but it was released back in September 2020. Would it be wise, should I have to clean install Windows again, to just leave that one be?
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    I've never installed that software so it can't be it. Mind you, I'm fully aware that I'm not the only person with this issue with FFXIV, but at the same time we're only a minority of people among the millions who play it. (It's the second most popular MMORPG after World of Warcraft.)
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    I only play FF on PC so I don't know, unfortunately. It's a fact, however, that with my old PC (whose components I bought on Amazon and other retailers and a friend of mine built it up from scratch) I've played this game for almost 5 years with no issues whatsoever and with all sort of stuff...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    My monitor is 60Hz though... and the game itself caps the FPS to 60 (I can cap it in-game higher than that or not at all as well, but since the monitor doesn't go higher than 60fps I've always capped it at 60).
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    The game still crushed a couple of times, with generic "ffxiv_dx11.exe" (which is the main executable of the game) errors. For good measure I decided to use the System File Checker, as instructed on Microsoft's website, and the sfc /scannow did find corrupt files and successfully repaired them...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    I can confirm that the file nvwgf2umx.dll comes with the graphics driver from Nvidia: after running DDU, I searched for it and I didn't find it anymore. Then I installed the graphics driver only, and there it was again. So this might not have solved the problem... We'll see what happens.
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    It doesn't appear on my list of apps, and I didn't personally installed it, so if I have it, it came with either Windows or the latest Nvidia driver. I found nvwgf2umx.dl on the following folder: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c Perhaps it got...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Sadly today the game crashed once again. I confess that it is more stable than it used to be, but still... I report the error I got, which I think is written mainly for Square Enix people to understand, but maybe some of you recognize which dll's these are and maybe have an idea of a possible...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Yes, I did! Following your suggestion I downloaded DDU and, while in Safe Mode, I uninstalled all Nvidia drivers as well as all audio drivers listed there. Then I rebooted the PC in normal mode while being disconnected from the internet and reinstalled the Nvidia driver without selecting the HD...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Hi again, Since last time I wrote a post here, Windows crashed again with a BSOD, so I decided to do the decent thing: format yet again everything (last Saturday, 13th February) and reinstall Windows from scratch. After installation, I updated Windows via Windows Update and installed the latest...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    When I update the GPU drivers I usually use GeForce Experience. I go through "Custom installation", rather than "Express installation"--which is recommended, by the way--and select "Clean install". The process begins with the uninstallation of the previous drivers, which one can also clearly...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Do I actually need to have the Intel Rapid Storage Technology driver, given my spec? The only reason I downloaded it was because ASUS Armoury Crate software (which comes preloaded with the motherboard, and first thing after you install Windows it pops up and tells you you should install it)...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    How bizarre: why would Norton not install itself properly?!? Anyway, I have indeed uninstalled it. If the problem persists I'll reinstall Windows from scratch yet again. I'll let you know if the game or Windows crashes again. Thank you!!!
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    There is indeed a Memory.dmp file and also there are 2 minidumps files. The timing of their creation is consistent with the Windows crash I had 2 days ago and yesterday. I uploaded them here: https://drive.google.com/drive/folders/1QKaE4Ib52bmjwSAANgA4R1YkQyuW8krt?usp=sharing Thank you so much...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    This morning I decided to open up the computer, remove and reinsert the GPU. I also gently made sure that all the other cables were properly seating in their "sockets" (not sure how to call them, sorry). We'll see what happens tonight, if it happens again I'll again clean install Windows and not...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Norton AV. Also, I tried to run the game by performing a clean boot, as described here, so everything apart from Microsoft services and the antivirus were disabled. Can it be Norton? It seems weird...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    I did a clean install the moment I opened up the PC, to get rid of all the stuff that PCS installed to do their testing. Realising I should've been savvier and get a more decent GPU, I decided to buy a new one (from PCS also, via "upgrade your system"). When I received it, I swapped it in. Then...
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    PCSPECIALIST Constant DirectX11 and Windows crashes while playing FFXIV

    Thank you for your reply! I had already done all of that: when I reinstalled Windows I've always done it through a USB stick, by first formatting all disks and then installing Windows afresh. Immediately after I ran Windows Update until nothing was found, installed the game, and ran it. I did...
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