Try the messaging service on their website that has a 24hour turnaround when I use it and yh the phone took me 2 hours yesterday and I was 3rd in the queue
I am not sure how it works was anything else greyed out when you ordered? I assume people who ordered at launch should have theirs assigned first, but you could be waiting for other parts before your build starts.
I think building and testing times might get a little slower then cause most 30 series buids are being done in a day but if they are all catching up then it might take a little longer
Thats what i am praying for only issue is my mobo and my cooler are greyed out on their website hopefully I was already assigned them. Tbf someone from PCS came to the forums and said they have enough 3070's for the first 60 - 70% of orders
I just got off the phone with PCS they said I am likely to recieve my build before christmas (ordered 11th Novemebr) they think I will get my build started on the 20th - 25th working day (I am currently on the 14th working day) So I will hopefully recieve it around the 20th of December. Now...
11th November I wasnt hopeful but then they said they have enough 3070's for most orders so I think I could get it before christmas but I dont think my build date is accurate