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Hi Heaven, I'm sorry to hear that. I would then recommend you get it booked in for an RMA so we can have a look at this in-house. If you have any trouble filling out the RMA forms, please get in contact with our customer support team and they'll be able to help you out with it. Chris.

Hi All, A quick update on this. We have tested successfully an active mDP to HDMI cable. The specific one we tested is linked here: Lindy Active mDP to HDMI cable This cable is quite pricey at £33 due to it being an active cable. If you can find a cheaper active cable I would presume it to...

Hi All, This is an issue we're actively looking into and we're working with the manufacturer now to figure out what the cause of the issue is. At present, the manufacturer has stated that any cable that converts from mini DisplayPort to anything other than DisplayPort (e.g. HDMI, DVI etc...)...

Hi guys, Please try this version of the Zotac Firestorm utility: Firestorm V4.0.0.017E01 We discovered an issue with the RGB control of the SI only models of the Zotac GPU's. They have given us this special version of the program which would be able to detect these GPU's properly. Please let...

Hi Heaven, Thank you for the information. I have uploaded the OEM service tool for you here: OEM Tool Installation instructions: Uninstall the control centre and reboot the system. Extract the OEM tool to somewhere on your system. Open up the command prompt as administrator. Navigate to the...

Sadly, the manufacturer have stated that -0.15V is outside of their design specifications so they are unwilling to legally take responsibility for unlocking the limit. Regarding the lack of the menu on your Recoil, are you able to provide the manufacturers serial number (not the PCSpecialist...

Hi Heaven, I will ask the manufacturer if it is feasible for them to implement. It doesn't seem like too large an ask. I will let you know if they can do it. Chris

Hello Heaven, On speaking with the manufacturer, it seems they are doing this intentionally. In order to stop Control Centre from overriding BIOS undervolt settings they would need to remove the SPC settings from the Control Centre and would require roughly a month to rebuild the application...

Had a quick word with the manufacturer and they ask if a video can be provided. Would you be willing to link us a video of this happening? Chris

We've checked and there does not appear to be a menu in the BIOS for this. This could be due to either: No XMP or memory overclocking supported on our BIOS version. The menu only shows up with XMP / overclocking capable memory installed (which we do not stock) I'm afraid I can't give you any...

Hi @Heaven251182, I can confirm this new BIOS will be available on your system with the 4060. The BIOS will be flashed to this version before shipping it out to you. On the whole, memory outside of the manufacturer QVL is a gamble as to weather or not it will be supported by your chassis. We...

Hi Jackseg, Happy to say the BIOS is finally ready for prime time. Here's a link where you can download the undervolting BIOS for your 4070 system: BIOS files - Undervolt_RTX4070 You didn't mention which size screen you have so I've included both BIOS's here for you. The association is as...

Hi Adam27, Any laptop of this caliber will struggle with battery life whilst gaming, I would always recommend plugging in when trying to run anything but basic games. On top of the poor battery life, you would also see reduced performance as the components run at a lower power target when on...

Hi Jackseg, The BIOS for the Recoil are linked in my second post with all the files you need. If you have a different model, please reach out to our customer care team and we can get the BIOS for your specific system sent out to you.

Hi Jackseg, XMG usually ask for significantly more than what is provided the default BIOS provided by the manufacturer. The default BIOS is what we typically base ours off of. But it never hurts to try, I've reached out to our representative at the ODM to see if we can have a similar...

Hi Jackseg, Undervolting should already be available via the SPC settings in the Control centre. We don't ask to lock the BIOS down at all. Hi Adam27, Yes, any new orders will have the most up to date BIOS installed by default. This notice is more for people who had already purchased theirs...

Hi GulApa, We recently received a newer version of this BIOS from the manufacturer. I have updated this POST with the new BIOS files and made some slight tweaks to the instructions as we now have 4 versions of the BIOS to select from instead of 2. If you're comfortable with doing so, please...

Hi All, I'm happy to say the BIOS is now available. I have linked BIOS files here. Please follow these instructions in order to update your BIOS safely. Please note that this is only for the 4080 and 4090 laptops. The lower tier GPU's do not require a BIOS update. BIOS Files - N.1.22...

Hello Everyone, Chris here, from the PCS technical team. We have heard that there is currently a freezing issue being reported with the 4080 and 4090 models of our 16" and 17" Recoil laptops. Our friends over at XMG have worked with the manufacturer to develop a BIOS with a fix for this and...

Hello Everyone, I'm sorry it's been a while, we've been exploring every avenue we could to try and address the continued issues that some people have been experiencing. I am sorry to say that we are unable to modify the EC any further than what was done in my previous post due to quite severe...