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"The RMA on your system has been completed. We have found that your systems BSOD issues were in relation to your CPU. We have replaced this as well as your RAM and SSD as precautions as we believe they could have been involved in the issue." seems like the CPU was faulty

any updates?

Interesting. Looks like PCS have got their hands tied!

Ah, well that means its likely to be the full month. Cheers for sharing.

how long did your RMA take? just did mine recently and am hoping its less busy or something

Thank you!

How do you go about ordering the packaging if you don't have the original box?

Thanks for this information 😊

Seems so, thanks again!

Yeah I'm able to set the wireless connection most of the time, it's normally towards the end it BSODs

Yh I delete all partitions till there's just two (SSD and HDD). I then select SSD and proceed to install it. I have never installed windows on the HDD, HDD just as app files, steam etc.

Just wanted to ask what do you need attached on the box?

Now it just boots into bios? I'm going to leave the PC for PCS to fix. Thanks for all the help ubuysa, RMA is scheduled in about five days.

Kind of, sometimes I was really close to finishing the setup and then it just freezes and restarts

Are you sure thats wise since PCS would be expecting to arrange the collection from dpd?

Nope, still cant get through the windows setup, somethings messed up.

If that's all the suggestions you got, massively appreciate the help but I'll submit the RMA once you respond back. EDIT: I've seen RMA could take a month but don't see any other options!

Yh I choose the custom install and delete all partitions then install on the SSD

Also I cant seem to find anyone online who has been in the same situation as me. Most people just boot in windows but Im stuck on the setup. Im installing the media creation tool on a different USB as we speak.

Ill try that but after that, think I'm out of ideas