Thank you for your investigation here.
They did confirm it's supposed to be there.
And ya, your values make way more sense. Mine for sure has some kind of hardware problem and is going back to them.
I will send it to them now. I had talked to them over the phone, but that wasn't particularly helpful, except for it leading to me to open up the laptop and have a quick look.
Well that's what I was thinking... Instinctively I would feel like whatever that sheet is would prevent proper cooling, but I'm also far from an expert. And this laptop would have gone through testing and quality control?
It is finished updating, yes.
So, now it can idle in Gaming mode without getting too hot, but once it loads up a game it overheats and throttles performance within 1-2 min.
I opened it (after talking on the phone to them) and found it is covered by a black sheet. Is it meant to be?
Hi,
Yes, that is just idling/light use (web browser, just a couple of tabs).
And now it's showing as 96C... !
I'll add, in the meanwhile, that if I use the "Control Centre" to change it from either Gaming or High Performance to Battery Saving, the fans turn off nearly and the temp drops rapidly...
Hey folks,
Just received a laptop today and have been setting it up, but noticing the CPU is running at 85 C + constantly. I'm far from an expert, but from what I understood that shouldn't be the case.
Does it sound like a problem?
