Brand New Laptop Overheating?
- Thread starter seabromd
- Start date
Hi,
Yes, that is just idling/light use (web browser, just a couple of tabs).
And now it's showing as 96C... !
I'll add, in the meanwhile, that if I use the "Control Centre" to change it from either Gaming or High Performance to Battery Saving, the fans turn off nearly and the temp drops rapidly to about 71C and holds there.
Yes, that is just idling/light use (web browser, just a couple of tabs).
And now it's showing as 96C... !
I'll add, in the meanwhile, that if I use the "Control Centre" to change it from either Gaming or High Performance to Battery Saving, the fans turn off nearly and the temp drops rapidly to about 71C and holds there.
| Showing Order Reference 1852058 | |
|---|---|
| Chassis & Display | Proteus Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo) |
| Memory (RAM) | 32GB Corsair 2133MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st Storage Drive | 1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W) |
| Memory Card Reader | Integrated Micro-SD Memory Card Reader |
| AC Adaptor | 1 x Proteus Series 230W AC Adaptor |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Battery | Proteus VII Series Integrated Lithium Ion Battery, 47WH |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | Intel 2 Channel High Definition Audio + MIC/Headphone Jack |
| Bluetooth & Wireless | GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0 |
| USB/Thunderbolt Options | 3 x USB 3.0 PORTS + 1 x USB 3.1 Type C PORT AS STANDARD |
| Keyboard Language | PROTEUS SERIES RGB BACKLIT USA KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
| Operating System Language | US International/USA - US English Language |
| Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode |
| Browser | Firefox™ |
| Notebook Mouse | INTEGRATED 2 BUTTON TOUCHPAD MOUSE |
| Webcam | INTEGRATED 720P 30 FPS HD WEBCAM |
| Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
| Delivery | 2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND |
| Build Time | FAST TRACK 3 WORKING DAY DISPATCH |
| Welcome Book | PCSpecialist Welcome Book - United Kingdom & Republic of Ireland |
| Detailed Specification | |
|---|---|
| Dimensions & Weight | |
| Dimensions (w x d x h) | 361 x 246 x 19.9mm (24.4mm for RTX 2070 version) |
| Weight | 2.4kg |
| Colour | Grey brushed aluminium |
| Chipset | |
| Processor Support | 10th Generation Intel Processor Support |
| Memory | |
| Memory Type | Supports DDR4 2666MHz |
| Number of Modules | 2 x Modules |
| Maximum Supported Memory | 64GB |
| Hard Drive Capacity | |
| Hard Drive Type | 1 x 9.5mm, 2.5" S-ATA HDD support |
| M.2 Port | 2 x M.2 2280 SSD Ports, 1 x WLAN M.2 2230 |
| Display & Graphics | |
| Graphics | Choice of graphics cards - refer to configurator. |
| Screen Size | 15.6 inch Widescreen |
| Native/Maximum Resolution | 1920 x 1080 |
| Backlight | LED |
| Refresh Rate | 144 Hz |
| NTSC | 72% |
| Audio | |
| Chipset | Intel High Definition Audio |
| Connections | Headphone-out/ MIC-in phone jack |
| Speakers | 2 x 2W Stereo Speakers |
| Integrated Microphone | Yes, Array Microphone |
| Communications | |
| LAN | Gigabit LAN |
| Wireless Support | Wireless LAN 802.11AC/B/G/N (M.2 Interface) |
| Webcam | 720P HD Webcam |
| Keyboard & Mouse | |
| Language Support | Multi-Language support |
| Pointing Device | Touchpad Mouse | Built in Multi GestureTouch pad |
| Backlit Keyboard | Yes |
| Memory Card Reader | |
| Memory Card Reader | 1 x Micro SD Card Slot |
| Ports | |
| USB | 3 x USB 3.1 ports, 1 x USB 3.1 Type C |
| LAN | 1 x RJ-45 jack |
| Display | 1 x HDMI, 1 x Mini Display Port |
| Headphone-OUT | 1 x Headphone-out/ MIC-in phone jack |
| DC-in | 1 |
| Webcam | |
| Webcam | 720P HD Webcam |
| Battery & Power Lead | |
| Battery Capacity | Lithium-Ion, 47WH |
| Typical Battery Life | Up to 3 Hours |
| Power Lead & AC Adpater | 1 x Power Lead included with AC Adapter |
| Security | |
| Kensington Lock | Yes |
Last edited:
Grumpywurzel
Bright Spark
Has it finished doing the MS Updates yet?
It is finished updating, yes.
So, now it can idle in Gaming mode without getting too hot, but once it loads up a game it overheats and throttles performance within 1-2 min.
I opened it (after talking on the phone to them) and found it is covered by a black sheet. Is it meant to be?
So, now it can idle in Gaming mode without getting too hot, but once it loads up a game it overheats and throttles performance within 1-2 min.
I opened it (after talking on the phone to them) and found it is covered by a black sheet. Is it meant to be?
Attachments
Martinr36
MOST VALUED CONTRIBUTOR
That doesn't look right......
barlew
Godlike
Seconded i have never seen a laptop cooler with a sheet of plastic on it like that. Looks like a sure fire way to keep the heat in. I have never had a proteus though.
Did you send that picture to PCS?
FerrariVie
Super Star
Yeah, never seen that plastic on top of the whole motherboard before, but also never seen a Proteus from the inside. Hopefully, some Proteus owner could confirm that to us, otherwise let's wait for PCS to reply to your ticket.
Thon_Zebra
Member
I opened my Proteus up and can confirm there was a plastic shield layer that you can pull off. I pulled mine off to see the ram and ssd etc but didn't notice any thermal change.
The Proteus I have can idle at 45-50 and around 70- 80 under load/Gaming with the max fan speed button set to on. These temps do vary a lot though. Also the Proteus I have is similar spec wise.
The Proteus I have can idle at 45-50 and around 70- 80 under load/Gaming with the max fan speed button set to on. These temps do vary a lot though. Also the Proteus I have is similar spec wise.