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Hi, thanks for your message, yes, I had the correct install procedure. The problem was finally solved by a change of RAM! Apparently Corsair RAM (I had 2x 8GB DDR4), which PCspecialists use, sometimes causes problems with Linux (when everything works fine with Windows). It was changed by a...

Hello, I was suggested that I have version 1.07.02 of the UEFI when another user with me same config has the version 1.07.04 (https://forums.linuxmint.com/viewtopic.php?p=2098186#p2098186) Could it change something ? Is there a way to upgrade the UEFI from Linux ? (I found thi URL but theses...

Hello, I installed Ubuntu 20.4 in january, everything was working fine ... until it didn't anymore. The computer was freezing all the time. I sent the computer back to PCspecialist, they changed SSD and motherboard. Now I cannot even install Ubuntu any more (20.04.3 or 21.10) because the...

Thank you, here they are : Initia Series: 15.6" Matte Full HD 60Hz 45% NTSC LED Widescreen (1920x1080) Intel® Core™ i5 Quad Core Processor i5-1035G1 (1.0GHz, 3.6GHz Turbo) 16GB Corsair 2133MHz SODIMM DDR4 (2 x 8GB) Integrated Intel® HD Graphics 1TB SEAGATE BARRACUDA 120 2.5" SSD, (up to...

Hello, After a worsening freezing problem (https://ubuntuforums.org/showthread.php?t=2466904), I decided to reinstall Ubuntu from a USB drive. I tried with Ubuntu 21.04, my screen froze after error messages at the beginning. https://ibb.co/mD3xRXh I also tried with Ubuntu Mate 20.04.3 and...

Hello, My system freezes very often now : - on the connection screen - for no reason once the session is open (doesn't seem to depend on the software running) - when I try to put the computer to sleep Below are a couple information. Does somebody know where it might come from ? Thank you...

Hello, No, unfortunately, no answer ! I posted on 3 forums including this one. So I'm stuck with no sleep mode and the occasional freeze... Do you have the same problem or any idea about the solution ? Thanks

Hello, I recently bought an Initia Series 15.6", and I installed Ubuntu 20.04 with one unique encrypted partition for system and data (LUKS). Now I'm running on Ubuntu 20.04.2. I was running on kernel 5.8.0.48. I started having problems : screen freeze (more and more often) until the screen was...

Thank you very much for your answer ! I looked at your post on https://www.pcspecialist.co.uk/forums/threads/15-6-initia-amd-working-99.75939/post-552937 and and fixed the problem by updating /etc/default/grub with : GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nocrs" then running sudo...

Thank you for your reply. Anyone has an idea where I can find some drivers/patch to fix this ?

Hello, I cannot scroll using the touchpad, with 2 fingers nor on the side with one finger : it is as if I was using only one finger. I'm working with Ubuntu 20.04.2. Do you have an idea ? Do I need to (re)install some drivers ? Thank you, Regards --------- Chassis & Display Initia Series...