Hi Ubuysa, after I got the laptop back from PCS it seems the issue is still there, but this time is a little strange, so the laptop will go into sleep mode for around 10-15 mins, if you wake it up within that time it is fine, but the laptop seems to crash during sleep if it sleeps too long lol...
Hey UBUYSA, the RMA has completed and comeback, it turned out to be a fault in the 1.6TB ENMOTUS FUZEDRIVE and the laptop motherboard, they have replaced these 2 components and the laptop is now fine! Luckily it wasn't the 3080p or I would have needed to wait for a while as they are ran out atm...
Thank you for helping me this far, you have been very kind giving up your time to help me, at least now I know my only options :ROFLMAO: I will RMA this when work quietens down a bit (After a clean reinstall of windows) and I can send the laptop back for PCS to figure out.
Thank you for this detailed explanation, the laptop now doesn't restart itself, it simply stays dead after it goes to sleep :ROFLMAO: the screen and keyboard stays off but the fan stays on, until the battery runs dry that is. When the lid is closed it's the same. have to force restart it, then...
I have done everything here, it restarted, I have uploaded the latest Memory.dmp into the drive along with the new event files, I will let you know if it restarts again when I am not using it.
Thank you!
Thanks for this, Tencent is a Chinese social media company and I use it on all my devices, I am not surprised they flag up as potential spyware but there's not much to do about it, thunder is a Chinese downloading client I use.
But I am not sure what is midrive, I use a few cloud products...
any idea what is going on with my laptop? I have uploaded new files to the drive here:
https://drive.google.com/drive/folders/1C58rCTkI6OrEJnlHXZB8G9GmkbZikAmo?usp=sharing
Thank you
Sadly the laptop has restarted itself again when I was away, the new files are uploaded into the same drive folder for you to take a look when free, thank you for your help!
Thank you good Sir for your time helping me! I have uninstalled Nvidia drivers with DDU and reinstalled them from the Nvidea website, also installed the latest AMD drivers and Killer Control Center, Hopefully, these cover all the errors and they don't happen again!
Thanks for offering your help, I have uploaded the files here:
https://drive.google.com/drive/folders/1C58rCTkI6OrEJnlHXZB8G9GmkbZikAmo?usp=sharing
Funny thing is when I was waiting for the files to upload and went to the other room, when I returned the laptop has managed to restart again...
Strangely today my functin key for keyboard back lighting worked for a while, then did't again, very strange. also this laptop likes to restart itself when you dont use it, I will leave it on and go eat, when I come back for some reason it has restarted itself, good I save my work very often...
Thanks for the heads up, it appears they have installed the old software, the new software fixed many issues, but the function keys for the keyboard backlight is still not working, not too big deal.
I didn't take a picture when I opened it up, but it has 4 heat pipes, which is 2 less than the...
Got the laptop, first look the build is very good, has a nice weight to it, but not too heavy, it is much thinner than I thought, I opened it up to install the second m.2 ssd and the heatpipes, or the lack of heatpipes really shock me (half as those on an intel. I have heard all over the...
I ordered this mainly for my work, a lot of 3D modelling and rendering, so it will be pushing the laptop to its max, I also game casually but not competitively, will let you know how it goes.