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After my laptop was returned from RMA they had informed me that the parts for the repair were no longer available, and Clevo did not have any replacement parts to complete the repair PcS returned my RMA fee, however I am still unable to repair the laptop, so I am trying to locate the following...

Accidents happen when you have pets and young children! But my issue is getting it repaired and it seems that although I can purchase a new and alternative top/bottom case direct through Clevo its the hinges that cannot be replaced as they are not manufactured anymore and there is no alternative...

After sending my laptop back under the RMA it's now being returned to me with a refund of the RMA fee as PcS cannot obtain a new case and hinges as Clevo do not make the parts. PcS could not find alternative parts although I have spoken to Clevo direct and they told me what alternative parts I...

Just an update Have been sent laptop case details although I had already contacted Clevo but they don't have the bottom only the top case so am not sure what to do now Guess I'll just get some gorilla tape and hold it together 😂

I should clarify my first laptop it was an issue with the keyboard and pads and pcs did replace them but my laptop went missing during its return to me and it took a considerable time before I located it, but there was more damage to the case. I am very careful how I open my laptop and always...

Basically are you saying that as the hinges have broken away from the case and the case cannot be replaced I need a new laptop? If so for nearly £1000 for my laptop I feel cheated if after less than 4 years the hinges break and all I can do is have to buy a new laptop. And that's acceptable?

Is it possible to purchase a new case from any manufacture and install the innards of my existing laptop into it. This work will be carried out by a local laptop repair company?

I have asked them but have received no response This is the second laptop I have purchased through PSC both have had similar issues. As a result and due to what I consider to be poor customer service, I will not be purchasing my next laptop through them. If I eventually get a response I will...

PCS sent me this reply after offering me the usual RMA "Good afternoon, upon further discussion with the relevant department, they have advised that we no longer have this case in stock and it is now at it's end of life. As we can not provide a replacement, it would be best to acquire this...

I have had an accident with my 2020 laptop and the chassis needs replacing it is Lafité Series: Aluminium Chassis: 15.6" Matte Full HD IPS LED (1920 x 1080) Does anybody know if I can get a replacement I live in Spain and it is difficult to reliably send the laptop back for PCSpecialist to carry...

Oh okay that's a pain Didn't really want to do another clean install but if that's what it takes then will have to Thanks Although I can now play music through the laptop and listen to radio

No nothing however i have just checked the settings again and after the last reboot checking in the sounds tab in the playback tab it is now showing speakers realtek(R) audio default device headphones not plugged in But now this following box that was not there previously Digital Audio (S/PDIF)...

I have run the troubleshooter and get the following error message Problem found Audio services not responding The speaker, headset or headphones is unplugged I tried to test the sound but got an error messaged Failed to play test tone So I am really stumped

Apart from taking the back off the laptop as that would invalidate my warranty and the speakers were working a few days ago I have checked device manager and there are no yellow symbols I also deleted the drivers and rebooted and had a sound when the laptop rebooted but it will not play sound on...

Sure Lafité Series: Aluminium Chassis: 15.6" Matte Full HD IPS LED (1920 x 1080) Processor (CPU) Intel® Core™ i7 Quad Core Processor i7-10510U (1.8GHz, 4.9GHz Turbo) Memory (RAM) 16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB) Graphics Card INTEL® HD GRAPHICS (CPU Dependant) - 1.7GB Max...

My new laptop does not emit any sounds I have tried troubleshooting but still cannot get any sound out of my laptop Does anybody know what I can try next I have deleted the drivers and rebooted but sti

I am busy trying to transfer all my stuff off my old Laptop onto my new laptop but as the old one is being scrapped would it be better to take the hard drive out and just use it as a external storage device, and if so do I have to do anything to enable me to use it I have an old HDD 750GB but...

thanks for that I will do as suggested and once this laptop is copied over to the new one I will delete the hard drive, thanks for all your help its really appreciated Ps am more than happy with my new laptop that you guys help build Brilliant place for anybody to come for information Thanks again

Yes its a digital license that is currently running on my old laptop until I have transferred everything over to my new machine

Yes thanks for that and I have now managed to download Windows 10 home however when I check on windows activation page it still states that Windows reported that no product key was found on your device Error code 0xC004F213 So am not sure what is going wrong