0% charging

M

m_g_davies

Member
I am new in the forum having had no issues with my Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080) which I got in Sept 2015 until recently.

Main issue is that for some reason now the battery shows alternately as 0% charging or 100% Fully charged.

It seems to decide randomly to hibernate - as I was typing this it went to sleep. The power options are set to Never when plugged in.

Do I need to get a replacement battery?
 
G

Grumpywurzel

Bright Spark
Have you got HWMonitor installed, it can give you some basic battery health info but it sounds like the battery is deeeeeead. Will the laptop boot at all with the mains disconnected?

7 years life for a battery isnt bad at all tbh
 
M

m_g_davies

Member
ubuysa said:
It sure doesn't sound very good.

Is it OK when plugged in?
Click to expand...
... when it is plugged in it reports either 0% or 100%, but goes into hibernation at random intervals. Maybe a coincidence but there was a Windows 10 update round about the time this started. Cumulative update 1903.
 
M

m_g_davies

Member
Grumpywurzel said:
Have you got HWMonitor installed, it can give you some basic battery health info but it sounds like the battery is deeeeeead. Will the laptop boot at all with the mains disconnected?

7 years life for a battery isnt bad at all tbh
Click to expand...
Grumpywurzel said:
Have you got HWMonitor installed, it can give you some basic battery health info but it sounds like the battery is deeeeeead. Will the laptop boot at all with the mains disconnected?

7 years life for a battery isnt bad at all tbh
Click to expand...
I installed HW monitor and it is reporting a battery charge level of 100% though the wear level is 96%.

BatteryInfoView by Nirsoft shows

Description Value
Current Capacity Value 2,808 mWh
Full Charged Capacity 2,808 mWh
Designed Capacity 62,160 mWh
Battery Health 4.5%

where

  • Current Capacity Value: The current absolute capacity, which is usually displayed in mWh units (milliwatt-hours).
  • Full Charged Capacity: The capacity of the battery, when it's fully charged. This value is usually displayed in mWh units (milliwatt-hours).
  • Designed Capacity: The full capacity of the battery, when it's completely new.
  • Battery Health: Health the battery, in %
    The Health of a new battery should be around 100%, and it gradually decreases. This value is calculated according to the 'Designed Capacity' and 'Full Charged Capacity' values.
it's a 5 y old battery and has been in constant use. A new one may be in order! Thx 4 help.
 
G

Grumpywurzel

Bright Spark
Ok hang on,

So the laptop wont turn on when it's on battery power alone = Dead battery backed up by HWMonitor info @ 96% wear rate. Just checking that the machine is 100% running fine when powered by the mains? Sure you've said that it doesnt work with the battery removed?

You should be able to find a spare battery in your account page (if PCS still stock it), if not look at the part numbers on the battery and google it.
 
M

m_g_davies

Member
Grumpywurzel said:
Ok hang on,

So the laptop wont turn on when it's on battery power alone = Dead battery backed up by HWMonitor info @ 96% wear rate. Just checking that the machine is 100% running fine when powered by the mains? Sure you've said that it doesnt work with the battery removed?

You should be able to find a spare battery in your account page (if PCS still stock it), if not look at the part numbers on the battery and google it.
Click to expand...
Just to clarify I guess the battery is pretty much dead - up to 99% wear.

The pc won't start on battery alone ie with power lead unplugged.

It will run with the power lead in but behaves oddly with random hibernation.

I have now removed the battery and so far the pc is running ok.

I am not sure i will bother replacing the battery as I use the laptop as a desktop replacement, never has to run on battery nowadays. PC Specialist can supply a new one but c £80. Can find for similar price or cheaper online but the supplier reviews are not encouraging.

I will review in a while when I am sure I can run with no battery ok.

Thanks 4 all yr help.
 
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