DiogoOliveira
Member
Good morning,
My company bought me a PC Specialist computer.
I just turned on the computer for the first time yesterday. However, I'm having a 0d/ C5 error whenever I turn it on. While doing some research, it seems like its something related to RAM.
I did try to swap the RAM cards and reboot the computer but nothing happened.
What should I do? Are my RAM cards defective by any chance? How can we solve this since I need this computer to work?
Here are my specs just in case (I'm sorry, this just autocorrect everything to portuguese):
Thank you so much,
My company bought me a PC Specialist computer.
I just turned on the computer for the first time yesterday. However, I'm having a 0d/ C5 error whenever I turn it on. While doing some research, it seems like its something related to RAM.
I did try to swap the RAM cards and reboot the computer but nothing happened.
What should I do? Are my RAM cards defective by any chance? How can we solve this since I need this computer to work?
Here are my specs just in case (I'm sorry, this just autocorrect everything to portuguese):
| Case | CAIXA DE GAMING COM VIDRO TEMPERADO CORSAIR 4000D AIRFLOW |
| Processor (CPU) | Processador de 12 Núcleos AMD Ryzen 9 5900X (3.7 GHz - 4.8 GHz/70 MB CACHE/AM4) |
| Motherboard | ASUS® CROSSHAIR VIII HERO WIFI (DDR4, PCIe 4.0, CrossFireX/SLI) - Pronta para RGB! |
| Memory (RAM) | 64GB Corsair VENGEANCE DDR4 3000MHz (2 x 32GB) |
| Graphics Card | 10 GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR |
| 1st M.2 SSD Drive | SAMSUNG 980 PRO M.2, PCIe NVMe 500 GB (até 6,900 MB/R, 5,000 MB/W) |
| 2nd M.2 SSD Drive | 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (até 3500MB/R, 3300MB/W) |
| 1st Storage Drive | NÃO REQUERIDO |
| DVD/BLU-RAY Drive | NÃO REQUERIDO |
| Power Supply | CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA SILENCIOSO |
| Power Cable | 1 x cabo de alimentação IEC C13–Tipo F (Europa) de 1 metro |
| Processor Cooling | Cooler de CPU CoolerMaster Hyper 212 (120 mm), edição preto |
| Thermal Paste | PASTA TÉRMICA CONVENCIONAL PARA REFRIGERAÇÃO ADEQUADA |
| Sound Card | ÁUDIO ALTA DEF (STANDARD) CANAL 6 INTEGRADO (5.1) |
| Network Card | PORTA LAN 10/100/1000 GIGABIT |
| Wireless Network Card | NÃO REQUERIDO |
| USB/Thunderbolt Options | MÍN. 2 x PORTAS USB 3.0 E 2 x PORTAS USB 2.0 NO PAINEL TRSAEIRO + MÍN. 2 PORTAS FRONTAIS |
| Operating System | Windows 11 Home 64 Bit - inc. Licença Única [KUK-00003] |
| Operating System Language | Portugal/Portugal - Idioma Português |
| Windows Recovery Media | Imagem de Recuperação Windows 10/11 Multi-Língua - Descarregamentos Ilimitados da Conta Online |
| Office Software | Avaliação GRATUITA de 30 dias do Microsoft 365® (Sistema Operativo Necessário) |
| Anti-Virus | NENHUM SOFTWARE ANTI-VÍRUS |
| Browser | Google Chrome™ |
| Warranty | 3 Anos de Garantia Ouro (2 Anos de Recolha e Devolução, 2 Anos de Peças, 3 Anos de Mão-De-Obra) |
| Delivery | 3 DIAS DE ENTREGA PARA PORTUGAL |
| Build Time | Montagem standard - Sujeita à disponibilidade do stock em produtos de pré-encomenda |
| Welcome Book | Livro de boas-vindas da PCSpecialist - Portugal |
Thank you so much,
