1 of 2 CPU fans are no longer spinning

[Signature_T]

The lights are on and everything, the other fan just doesn't spin, however it did work fine for my first week* on this pc (I say week, it might be a bit longer now)

Case
PCS PRISM TG WHITE ARGB MID TOWER CASE
Processor (CPU)
AMD Ryzen 7 7700X Eight Core CPU (4.5GHz-5.4GHz/40MB CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (DDR5, PCIe 5.0) - RGB Ready!
Memory (RAM)
64GB Corsair VENGEANCE RGB DDR5 5600MHz (2 x 32GB) AMD
Graphics Card
12GB NVIDIA GEFORCE RTX 4070 Ti - HDMI, DP, LHR
1st M.2 SSD Drive
2TB CORSAIR CORE XT MP600 NVMe PCIe M.2 SSD (up to 5000 MB/R, 4400 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 3 WORKING DAY DISPATCH
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

 

[Martinr36]

Make sure everything is plugged in properly, so remove the GPU, put it back in and check the power leads are firmly connected at both ends

 

[B4zookaw]

Don't think there's a need to remove the GPU, but take off the side panel and see if you can trace the cables from the non working fan back to where they connect to either a splitter cable, or to the motherboard. It could be a connection came loose (ideal, easy fix) or the bearing on the fan has failed (in which case it will need to be removed and replaced). If PC is under warranty (less than a week old) PCS will supply new fan for free.

 

[TonyCarter]

Is the OP talking about the GPU or the CPU cooler?

 

[Martinr36]

My mistake, I read it as GPU whereas it's CPU

 

[B4zookaw]

Yep, the two AIO fans on the top of the case, one is spinning the other is not. I'd assume PCS connected both fans to a splitter and then to the CPU_FAN header, so hopefully it's a case that one of them has shaken loose from the splitter.

 

[TonyCarter]

My mistake, I read it as GPU whereas it's CPU

The perils of living in a UHD world, with the eyes of a 240P era (that includes me) 😬