5 beeps on startup

J

Joe_g5

Member
Just received my new pc and on startup I’m getting five beeps from it. A cursory google suggests somethings wrong with the CPU but I have no idea where to start troubleshooting and then how to fix it.

Any advice on how to fix it would be appreciated :)
 
SpyderTracks

SpyderTracks

We love you Ukraine
Joe_g5 said:
Just received my new pc and on startup I’m getting five beeps from it. A cursory google suggests somethings wrong with the CPU but I have no idea where to start troubleshooting and then how to fix it.

Any advice on how to fix it would be appreciated :)
Click to expand...
Hiya, is this a pcspecialist pc? Could you post your full specs from the order page?

Beep codes are also long / short, could you say what order they happen in?
 
J

Joe_g5

Member
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 21D0097C-C3F9-4FA1-AB3F-4B80689413B5
Product ID 00326-10000-00000-AA603
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
 
SpyderTracks

SpyderTracks

We love you Ukraine
Joe_g5 said:
Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB (31.9 GB usable)
Device ID 21D0097C-C3F9-4FA1-AB3F-4B80689413B5
Product ID 00326-10000-00000-AA603
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Click to expand...
No, sorry, from the image you posted, just copy and paste the full specs, but leave out your windows key.
 
J

Joe_g5

Member
1660936396818.png


sorry it was a long day at work so my brain isnt on properly haha
 
SpyderTracks

SpyderTracks

We love you Ukraine
So according to Gigabye it's a CPU error:

5 short beep ：CPU error

What does BIOS beep sound mean? | FAQ - GIGABYTE Global

www.gigabyte.com www.gigabyte.com

That cooler is no way suitable for that processor, but it shouldn't stop it booting, but you don't want to use it under any strain with that cooler.

Have you removed all the packaging from the internals?

Check the CPU power cable, the 8pin in the top left of the motherboard, remove it and reinsert it.

Also check the cpu power cable outputs from the PSU and make sure they're properly inserted.

Lastly, check the cooler fan cable is properly inserted into number 3

1660937095429.png
 
J

Joe_g5

Member
SpyderTracks said:
So according to Gigabye it's a CPU error:

5 short beep ：CPU error

What does BIOS beep sound mean? | FAQ - GIGABYTE Global

www.gigabyte.com www.gigabyte.com

That cooler is no way suitable for that processor, but it shouldn't stop it booting, but you don't want to use it under any strain with that cooler.

Have you removed all the packaging from the internals?

Check the CPU power cable, the 8pin in the top left of the motherboard, remove it and reinsert it.

Also check the cpu power cable outputs from the PSU and make sure they're properly inserted.

Lastly, check the cooler fan cable is properly inserted into number 3

View attachment 34472
Click to expand...
had no idea the cooler isnt good enough, what would you recommend i do about it?
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
How are you connecting your monitor to the PC? Displayport or HDMI cable? And which port are you connecting it to?

Make sure you're plugging the cable into the dedicated GPU ports and not the integrated graphics:
1660941867513.png
 
J

Joe_g5

Member
IRLRobinS said:
How are you connecting your monitor to the PC? Displayport or HDMI cable? And which port are you connecting it to?

Make sure you're plugging the cable into the dedicated GPU ports and not the integrated graphics:
View attachment 34473
Click to expand...
I have done that thank you. I’m not sure what this has to do with five beeps on boot or my cooler not being good enough tho.
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
When I did a bit of Googling on the 5 beeps, despite the documentation indicating it was a CPU error, some people reported it was linked to issues with GPU (faulty cable, monitor not on when booting, etc). So just wanted to rule that out. Does the system boot into windows after the 5 beeps?
 
SpyderTracks

SpyderTracks

We love you Ukraine
IRLRobinS said:
When I did a bit of Googling on the 5 beeps, despite the documentation indicating it was a CPU error, some people reported it was linked to issues with GPU (faulty cable, monitor not on when booting, etc). So just wanted to rule that out. Does the system boot into windows after the 5 beeps?
Click to expand...
Yeah, good spot, came across this Reddit thread saying as much, you certainly wouldn't think to check that with the beep code presented

https://www.reddit.com/r/gigabyte/comments/jbbjmb

Goes onto say it's a bug triggered by CSM being enabled causing the false beeps related to the RTX Graphics.

The workaround is to disable CSM in the BIOS.

This is really bad, this is basic failure on the part of Gigabyte, they do seem to have a lot more bugs than the Asus counterparts. The failure is not the false beep flag, but it's the fact they're reusing the 5 short beeps for a completely irrelevant issue to what it's supposed to be used for, that's an essential no no, makes troubleshooting extremely challenging. It's essentially the same error as the Asus boards, but at least those flag the GPU as the issue with the correct beep codes.
 
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J

Joe_g5

Member
IRLRobinS said:
When I did a bit of Googling on the 5 beeps, despite the documentation indicating it was a CPU error, some people reported it was linked to issues with GPU (faulty cable, monitor not on when booting, etc). So just wanted to rule that out. Does the system boot into windows after the 5 beeps?
Click to expand...
Yes it boots into windows normally
 
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