Ordered on the 28th, now onto the 15th day of pre-production. Obviously there has been some holidays in between which is understandable. But I’m worried as I’ve seen a few forum posts with people receiving their builds when they ordered a day or so after me, baring in mind they also when for the normal build time. Also had no email to inform me any parts are out of stock.
A bit confused...
- Thread starter Oscarj11
- Start date
Best thing for you to do would be to contact PCS directly for an update, although they might see this post the quickest response will be from a call to their office.
They should be able to give you an update over the phone, all you will need is your order number if I remember correctly
Usually they'd have contacted you if there was an issue (something that wouldn't simply resolve itself) but I expect this is mostly because of the Christmas rush and subsequent backlog after the holiday period.
They should be able to give you an update over the phone, all you will need is your order number if I remember correctly
Usually they'd have contacted you if there was an issue (something that wouldn't simply resolve itself) but I expect this is mostly because of the Christmas rush and subsequent backlog after the holiday period.
VenatoS
Well-known member
What build did you pick?
It's probably a missing part if it's this long in pre-production. Might be worth seeing if this part can be swapped for something better/cheaper
I’ll go
I’ve contacted them via email for now. I just find it strange that people are receiving their orders before me who ordered after me and went for the same build time. I can only presume there’s a part missing or an error in the system for now.
ubuysa
The BSOD Doctor
It's best to phone them, if they're busy (which they probably are) emails aren't always answered in a timely fashion.
VenatoS
Well-known member
It's about 99% that you picked a part that's missing/not in stock.
If you would tell me your spec i'd be able to identify that possibly!
I don’t have access to phoning them until late afternoon. Last time I emailed it was around a 3 hours timeframe so hopefully similar. If not I’ll phone later on.
That’s what I presumed after coming onto this forum but I thought they contacted you directly or updated the order online. Depending on what component is missing if there is I might be able to change.
Nothing special as you’ll see but there’s no point going overkill when you don’t need to, haha.
Attachments
VenatoS
Well-known member
If I was you i'd still change the RAM to 3200 Mhz it might be like 10£ difference and solid performance boost.
Good looking build for some modarate gaming.
Not sure what from that list could hold it. - Deffo give them a call ASAP.
I went on and tried, but only have options for 2400 MHz weirdly enough.
VenatoS
Well-known member
Ahh i didnt notice it's a mini PC.
Explains it. - They also take a longer time to build from what the stats show.
I don’t think so? I just picked the budget that goes up to £800 when ordering as it worked out cheaper, so that’s why I believe.
SpyderTracks
We love you Ukraine
It’s not a mini PC, it’s just a budget motherboard, please don’t confuse people.
I would probably cancel that build to be honest. You could have a better system with a 2600X at the core. Eg...
Better case
Better CPU
Better Motherboard
Better RAM
Better GPU
Better Storage
If you require decent Wifi it would take you £4 over budget. The delay could actually be a blessing in disguise
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 2600X Six Core CPU (3.6GHz-4.25GHz/19MB CACHE/AM4)
Get 3 Months of XBOX Game Pass for PC w/ select AMD Ryzen CPUs
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive
256GB ADATA SX6000 Pro PCIe M.2 2280 (2100 MB/R, 1200 MB/W)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 12 to 15 working days
Price: £786.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-home-office/TEpXEMGphU/
Better case
Better CPU
Better Motherboard
Better RAM
Better GPU
Better Storage
If you require decent Wifi it would take you £4 over budget. The delay could actually be a blessing in disguise
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 2600X Six Core CPU (3.6GHz-4.25GHz/19MB CACHE/AM4)
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive
256GB ADATA SX6000 Pro PCIe M.2 2280 (2100 MB/R, 1200 MB/W)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 12 to 15 working days
Price: £786.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-home-office/TEpXEMGphU/
Don’t know if I could wait that long again, haha. Thought the i5-9400f was overall a slightly better cpu.I would probably cancel that build to be honest. You could have a better system with a 2600X at the core. Eg...
Better case
Better CPU
Better Motherboard
Better RAM
Better GPU
Better Storage
If you require decent Wifi it would take you £4 over budget. The delay could actually be a blessing in disguise
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 2600X Six Core CPU (3.6GHz-4.25GHz/19MB CACHE/AM4)
Get 3 Months of XBOX Game Pass for PC w/ select AMD Ryzen CPUs
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive
256GB ADATA SX6000 Pro PCIe M.2 2280 (2100 MB/R, 1200 MB/W)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 12 to 15 working days
Price: £786.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-home-office/TEpXEMGphU/
SpyderTracks
We love you Ukraine
Intel i5's have been made redundant by AMD's competing chips, they're really poor in comparison and expensive also.
Definitely not IMO. Lower base speed, lower boost clocks, less cores, old chipset & socket with no future potential. It's hugely limited on the H310 chipset too.