Mechanival
Member
So I just made my first PCS order yesterday, and I noticed a couple of strange things when ordering.
It turned out a few of my options were out of stock. No big deal, they're still selectable, I can wait a while. I've read on this forum while searching plenty of times that people have ordered out of stock parts. Except clicking proceed it only told me hey, this is out of stock, and this is when it'll be back, we advise changing or you'll have a delay.
And that was it - I didn't see any way to actually get past that message, I could only change to something that was in stock. Did I miss something? Is there a secret option to proceed anyway, way down the webpage, or in small text or something? The big green proceed button absolutely would not let me past until I had a fully in stock order (which is funny really, considering I absolutely know neither the CPU nor GPU are in stock, so I'll be waiting anyway!)
The other couple of issues I had were a mismatch between what I know a part to be, and what PCS insists a part is. I selected the AX850 PSU, because I needed a big dependable PSU anyway, and the RMx 850 was out of stock. But PCS seems to think that's a 1000W PSU? That would be the AX1000, which they also have.
And I couldn't select any of the H115i coolers to go in the Lancool 2, because despite the front supporting the full set of 240/280/360mm rads, PCS insist it will only take a 240mm. Do they only top mount their radiators? That's the only thing I can imagine being the reason, because it's the only place you could feasibly mount a rad on that case that only fits a 240mm.
I went through with the order anyway, because they had by far the most unified parts selection of any system builder I checked, and all pretty good parts too! But was this a fairly usual experience, to have the configurator be a bit... Cranky, for want of a better word? I want to reiterate I'm otherwise happy with my order, and I'm sure I can sort the out of stock parts with a phonecall. I just though some of the process was a bit... Odd, so I figured I'd come here and ask you forum guys if that's normal.
It turned out a few of my options were out of stock. No big deal, they're still selectable, I can wait a while. I've read on this forum while searching plenty of times that people have ordered out of stock parts. Except clicking proceed it only told me hey, this is out of stock, and this is when it'll be back, we advise changing or you'll have a delay.
And that was it - I didn't see any way to actually get past that message, I could only change to something that was in stock. Did I miss something? Is there a secret option to proceed anyway, way down the webpage, or in small text or something? The big green proceed button absolutely would not let me past until I had a fully in stock order (which is funny really, considering I absolutely know neither the CPU nor GPU are in stock, so I'll be waiting anyway!)
The other couple of issues I had were a mismatch between what I know a part to be, and what PCS insists a part is. I selected the AX850 PSU, because I needed a big dependable PSU anyway, and the RMx 850 was out of stock. But PCS seems to think that's a 1000W PSU? That would be the AX1000, which they also have.
And I couldn't select any of the H115i coolers to go in the Lancool 2, because despite the front supporting the full set of 240/280/360mm rads, PCS insist it will only take a 240mm. Do they only top mount their radiators? That's the only thing I can imagine being the reason, because it's the only place you could feasibly mount a rad on that case that only fits a 240mm.
I went through with the order anyway, because they had by far the most unified parts selection of any system builder I checked, and all pretty good parts too! But was this a fairly usual experience, to have the configurator be a bit... Cranky, for want of a better word? I want to reiterate I'm otherwise happy with my order, and I'm sure I can sort the out of stock parts with a phonecall. I just though some of the process was a bit... Odd, so I figured I'd come here and ask you forum guys if that's normal.
