All 8 cores overheating.

[Madrugar]

I purchased a bespoke gaming rig in January 2020. All was well until last week when the temperatures started spiking. All 8 cores are idling at above 65 degrees and ramping up to between 90 and 100 degrees. I cleaned the fans and had the thermal paste renewed but this is still happening. A local company says it could be the processor but i'm not so sure since my PC boots up fine and there is no freezing or shut downs. I'm reluctant to buy a new processor if it could be my AIO cooler, any advice is appreciated.

ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler

 

[SpyderTracks]

I purchased a bespoke gaming rig in January 2020. All was well until last week when the temperatures started spiking. All 8 cores are idling at above 65 degrees and ramping up to between 90 and 100 degrees. I cleaned the fans and had the thermal paste renewed but this is still happening. A local company says it could be the processor but i'm not so sure since my PC boots up fine and there is no freezing or shut downs. I'm reluctant to buy a new processor if it could be my AIO cooler, any advice is appreciated.

ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler

Hiya, could you post the full specs from the order page please?

 

[Madrugar]

Case	COOLERMASTER MASTERBOX MB530P RGB GAMING CASE
Processor (CPU)	Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
Motherboard	ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)	32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
2nd Graphics Card	8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive	2TB Samsung 860 QVO 2.5" SSD, SATA 6Gb/s (upto 550MB/sR | 520MB/sW)
2nd Storage Drive	2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive	512GB Intel® H10 NVMe SSD + 32GB Intel® Optane™ (upto 2300MB/sR | 1300MB/sW)
DVD/BLU-RAY Drive	NOT REQUIRED
External DVD/BLU-RAY Drive	8x Slim USB 2.0 External DVD-RW
Power Supply	CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	PCS FrostFlow 240 Series RGB High Performance Liquid Cooler
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting	2x 50cm RGB LED Strip
Extra Case Fans	3x CoolerMaster MasterFan MF120R ARGB + Controller Kit
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card	WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System	Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]

 

[SpyderTracks]

Ok, so it's more than likely the pump has failed on the cooler, but it wouldn't be suitable for that processor anyway.

You need to not use the PC until it's replaced.

You can either do an RMA for the whole system, or just for the cooler, if you're happy replacing it yourself.

But I would strongly recommend replacing it with a Corsair H100i Capellix as a minimum.

 

[Madrugar]

Thanks for the advice SpyderTracks, how do I go about the RMA? If it is the cooler, i'd probably opt for the Corsair H115i elite.

​

 

[SpyderTracks]

Thanks for the advice SpyderTracks, how do I go about the RMA? If it is the cooler, i'd probably opt for the Corsair H115i elite.

​

H115i would certainly be better.

You can do an RMA through your online account, just go to My returns, Request an RMA, Return a component and just select the cooler.

If you want to return the whole build, then RMA the entire system.

 

[Madrugar]

Thanks, i've requested an RMA, just need to find the original box now!