RAM would be an obvious place to start even without the dumps, it never ceases to amaze me the range of seemingly unrelated problems that can be traced back to flaky RAM.
Sorry for the very late reply. I have tried to undervolt and under clock my gpu. Both had lead to crashing my pc the same way as opening any 3d game. I tried to under clock it by 200mhz if memory serves well. The moment I click apply on gigabyte's software (i cannot remember the name of the software but there were two of them, and I cannot find them on mobile) the pc would crash. However the softwares would immediately state I was overclocking the GPU on startup, without me ever touching them. Which means the GPU of the laptop shipped overclocked or superclocked. I don't know if that had anything to do with the crashes, but it's something to think about. Also I did run the memtest86 program right before my laptop was taken for its rma, and it concluded with 0 errors after its 4 stage testing.
Apparently I'll have to wait another week. Almost a month for them to just start looking at it? I guess I can expect it back by christmas, if at all.
If you’re unaware, you’re in one of the busiest times in custom PC equipment history quite literally, I’m not overstating that.
You can always send an email or call to ask for an update if you've been without any for a while.
I appreciate the help you've given me before but I do not appreciate the condescension. I still hold it that waiting a month for your pc to even be looked at is taking things too far. My warranty may legitimately end before they look at it. And even if they won't charge me further, that is a sign of a very broken system. I don't hold sympathy for companies. Only people.
Yeah I have. Seems like I'll need to wait another week though.
It would have been better had you found a specific game that caused the crash and advised PCS exactly how to reproduce the issue with that game.
In the RMA i did specify in the instructions on how to recreate the problem. Specifically directing to the 3 games that caused the problems first. Those being dark souls 2,dark souls 3 and monster hunter world, all of which were on the desktop and I provided all the info needed to launch them. That's why I'm almost sure they didn't check them or there might have been some kind of unlucky twist of fate.
This is incredibly frustrating and I know exactly how you feel. I had a Vortex in 2012 that would overheat and turn off before it would even boot into Windows. I sent it in for repair and I was told no fault could be found. Funny old thing I got it back and low and behold the fault was still there. I sent it back to PCS and they fixed it second time round.
Also if it was a power supply problem, that'd be easily replicable since I supplied PCS with mine, so they'd happen to them as well. And since I have taken the laptop to numerous places, it's not my house's power malfunctioning either.
Then you need to ask further what the differences are between what PCS were able to do and what you do.
They cannot disclose that. Already asked.