Black screen help !!!

[GOLGAPPAS]

Dear All
Hope someone can help, turned on PC desktop and it seem the computer is not booting up hence black screen, no mouse
I noticed that last night the front panel on the chassis had come loose and there appears to be a break of a red/black cable going to a reset button behind door though i have never used this very small button...could this be causing a no boot...any suggestions welcome...cheers
My pc is 7 years old but is still great until today

 

[Roberttonkiss874]

Is it a pcs build and if so what are the specs so others more knowledgable than I can help yo

 

[GOLGAPPAS]

Hi

The motherboard is ASUS
P8Z77-V LX2

• I bought a few years ago and its been great ....use it for music software
• I think its an I7 16 gb ram... fans all start up but no bleeps
• 
  
• Advise on fault finding needed i think

Thanks

 

[SpyderTracks]

Hi

The motherboard is ASUS
P8Z77-V LX2

• I bought a few years ago and its been great ....use it for music software
• I think its an I7 16 gb ram... fans all start up but no bleeps
• 
  
• Advise on fault finding needed i think

Thanks

Is it a PCSPECIALIST build though? We’d need the full specs from the order page.

 

[GOLGAPPAS]

Yes, built back in 2013 so i have no account details now as maybe different email then.... can they locate order with my name ?

 

[SpyderTracks]

Yes, built back in 2013 so i have no account details now as maybe different email then.... can they locate order with my name ?

No, we just need to know the full specs so we know what we’re dealing with.

 

[GOLGAPPAS]

What spec info is needed ...any examples

 

[SpyderTracks]

What spec info is needed ...any examples

Full specs:

Case
PCS 6003B BLACK CASE
Processor (CPU)
AMD Ryzen 3 3100 Quad Core CPU (3.6GHz-3.9GHz/18MB CACHE/AM4)
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
4GB Corsair VENGEANCE DDR4 2400MHz (1 x 4GB)
Graphics Card
1GB NVIDIA GEFORCE 710 - DVI, HDMI, VGA
1st Storage Drive
256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W)
Power Supply
CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence

 

[GOLGAPPAS]

ram is 4gb x 4 kingstone blu
PSU is raider RA550
I changed all HD's to solid state
and graphic card to asus GT710

 

[GOLGAPPAS]

OK... leave it with me to gather info... thanks for help

 

[SpyderTracks]

ram is 4gb x 4 kingstone blu
PSU is raider RA550
I changed all HD's to solid state
and graphic card to asus GT710

That’s not a PCSpecialist system then, I’m afraid we can’t advise on non PCS builds, you may want to check out toms hardware which is an open forum.

 

[GOLGAPPAS]

ok ...thanks