Broken pc

[DreEgl]

I cleaned out my pc and now the connection from my graphics card DP port to my monitor won’t give me any signal so I can’t enter the bios. It won’t even give me a image for windows login. How do I go about getting it repaired ??

 

[SpyderTracks]

I cleaned out my pc and now the connection from my graphics card DP port to my monitor won’t give me any signal so I can’t enter the bios. It won’t even give me a image for windows login. How do I go about getting it repaired ??

Is this a PC specialist pc? Can you post your full specs from the order page?

 

[Steveyg]

As above, but what exactly did you do when you were cleaning it out?

 

[Bhuna50]

As above, but what exactly did you do when you were cleaning it out?

Bucket and sponge ...

 

[DreEgl]

As above, but what exactly did you do when you were cleaning it out?

I literally used ear buds as it said on the internet and a can of air also suggested on the internet

 

[DreEgl]

Is this a PC specialist pc? Can you post your full specs from the order page?

Yes it is a pc specialist pc

 

[SpyderTracks]

I literally used ear buds as it said on the internet and a can of air also suggested on the internet

As above, is it a pcspeciliast pc? Could you post your full specs from the order page?

These forums are for support on pcspecialist machines only, if it's from another vendor or self built you'd need to check out Tom's hardware which is an open forum

 

[DreEgl]

 

[DreEgl]

View attachment 32077

Specs of my pc

 

[Rakk]

Specs of my pc

Spyder meant the specs from your account when you log into the PCS website so we can see exactly what is in it

But as very basic questions did you spray the compressed air into the ports on the GPU where you would plug in the DP cable ?
And have you tried the other ports on said graphics card (it will have more than one)

 

[DreEgl]

Spyder meant the specs from your account when you log into the PCS website so we can see exactly what is in it

But as very basic questions did you spray the compressed air into the ports on the GPU where you would plug in the DP cable ?
And have you tried the other ports on said graphics card (it will have more than one)

Yes tried multiple ports cables and everything but I can’t get onto my computer at all now the picture was a very old pic of my specs

 

[Rakk]

Yes tried multiple ports cables and everything but I can’t get onto my computer at all now the picture was a very old pic of my specs

If you can get to these forums you can also get to your PCS account (https://www.pcspecialist.co.uk/) , though it may be trickier if you bought it from somewhere like Very, Currys etc and never registered it with PCS

 

[DreEgl]

If you can get to these forums you can also get to your PCS account (https://www.pcspecialist.co.uk/) , though it may be trickier if you bought it from somewhere like Very, Currys etc and never registered it with PCS

Yeah I brought it through curry’s

 

[DreEgl]

Yeah I brought it through curry’s

If you can get to these forums you can also get to your PCS account (https://www.pcspecialist.co.uk/) , though it may be trickier if you bought it from somewhere like Very, Currys etc and never registered it with PCS

How much can I sell it on with this problem

 

[SpyderTracks]

How much can I sell it on with this problem

Why do you want to sell it? Just get it fixed that's what your warranty is for, that's part of the cost you paid.

You need to register it with PCS which will activate your warranty, then get an RMA

 

[DreEgl]

Why do you want to sell it? Just get it fixed that's what your warranty is for, that's part of the cost you paid.

I have had it over a year so there is no warranty

 

[SpyderTracks]

I have had it over a year so there is no warranty

All warranties are 3 years labour. It's just parts not covered.

What did you actually do when you cleaned it?

 

[Rakk]

And as well as answering SpyderTracks question
You didn't answer this (your answer to this would be part of the answer to Spyders request)

But as very basic questions did you spray the compressed air into the ports on the GPU where you would plug in the DP cable ?

And does it beep when you start it up, if so what beeps are there? (ie number, and which are long or short)

 

[DreEgl]

All warranties are 3 years labour. It's just parts not covered.

What did you actually do when you cleaned it?

Literally cleaned all the dust out with ear buds that’s it nothing too much

 

[DreEgl]

And as well as answering SpyderTracks question
You didn't answer this (your answer to this would be part of the answer to Spyders request)


And does it beep when you start it up, if so what beeps are there? (ie number, and which are long or short)

No nothing it just turns on there is power as fans spin just no signal to the monitor