Can't get all screens to work

[KarlvK]

New Pc received last week for a 6 monitor setup
(with 2 Radeon RX 570's)

Had 4 working
Ran driver updates, now the other two are working & the
previous 4 are not !!
Any input great appreciated as I'd like to get this working
asap or just may have to wait for online tech support tomorrow

 

[SpyderTracks]

New Pc received last week for a 6 monitor setup
(with 2 Radeon RX 570's)

Had 4 working
Ran driver updates, now the other two are working & the
previous 4 are not !!
Any input great appreciated as I'd like to get this working
asap or just may have to wait for online tech support tomorrow

Is this a PCSpecialist build? Can you post your full specs?

 

[KarlvK]

Is this a PCSpecialist build? Can you post your full specs?


Yes it is, here's the build specs

 

[SpyderTracks]

What resolution are the monitors and what outputs are you using?

 

[KarlvK]

What resolution are the monitors and what outputs are you using?

1920x1080 4 monitors are using the cables in the invoice (Display port at the back of the PC to HDMI port at the rear of each monitor)
2 monitors are DVI port at the rear of the PC to DVI port at the rear of each two monitors)

 

[SpyderTracks]

And have you configured the monitors in windows? Can you take a screenshot of your display settings?

 

[KarlvK]

the 3 monitors that were working are now not after I updated the drivers
now just 2 of the bottom 3 are working

 

[SpyderTracks]

the 3 monitors that were working are now not after I updated the drivers
now just 2 of the bottom 3 are working

And are both GPU's showing up in device manager?

 

[KarlvK]

And are both GPU's showing up in device manager?

Screenshot

 

[SpyderTracks]

So it does point to a driver related issue I think....

What version did you install? Have you got a link?

 

[KarlvK]

So it does point to a driver related issue I think....

What version did you install? Have you got a link?

No I just right clicked & hit update ...smh….

 

[SpyderTracks]

Ok, so firstly we need to install the full driver package from AMD which will include the control panel:

https://drivers.amd.com/drivers/win10-radeon-software-adrenalin-2020-edition-20.2.2-mar5.exe

Then I think you need to enable crossfire in the driver:

https://www.amd.com/en/support/kb/faq/dh-018#faq-Configuring-AMD-CrossFire%E2%84%A2

 

[KarlvK]

Ok, so firstly we need to install the full driver package from AMD which will include the control panel:

OK I'll do this, many thanks for your time

 

[SpyderTracks]

Keep us posted