Cant update bios on gigabyte a320m s2h motherboard

[B4zookaw]

BIOSes are released over time, version by version to included further compatibility, roll out bug fixes or something.

It would have been on the latest stable BIOS at the time of building, they can't see the future and give you something that doesn't exist!

You do have the right to update it, you just need to contact them to do that or follow the guide above, there's nothing unusual about this. You've bought an OEM PC with an OEM motherboard, it's not a consumer board, so you need an OEM BIOS, they aren't available on manufacturers websites, only through OEMs such as PCS.

If you'd just contacted them first you would have flashed it ages ago. It's really not an issue, they were open until 8 tonight, you could have called them after being recommended to do so by @TonyCarter at 17:15 and it would have been done.

Or as in the guide linked by @B4zookaw you can easily flash it yourself and not have to contact PCS at all. It would literally take 10 minutes.

Agree with pretty much all you said other than it's an OEM Motherboard. I think the BIOS is OEM, in so far as PCS/Gigabtye took the standard bios update file, and altered to include the PCS logo rather than the Gigabyte one. Unfortunately they've done it in such a manner that the BIOS updater sees this as a completely different BIOS from the standard one, even they they are the same version and alike in every other way.

 

[Reflex]

I don't know what to say, it's really simple, but if you're struggling, you just need to speak to PCS, there's nothing we can do to help if you're struggling creating the USB to flash it.

the usb wasnt the issue i had everything installed and moved over and went to bios and either wouldnt match or whatever or had no bios image and after hours of attempting im not bothering with it anymore and waiting for a response from pcs

 

[Reflex]

Agree with pretty much all you said other than it's an OEM Motherboard. I think the BIOS is OEM, in so far as PCS/Gigabtye took the standard bios update file, and altered to include the PCS logo rather than the Gigabyte one. Unfortunately they've done it in such a manner that the BIOS updater sees this as a completely different BIOS from the standard one, even they they are the same version and alike in every other way.

makes more sense now, thank you

 

[SpyderTracks]

the usb wasnt the issue i had everything installed and moved over and went to bios and either wouldnt match or whatever or had no bios image and after hours of attempting im not bothering with it anymore and waiting for a response from pcs

That suggests it wasn't prepped correctly with Rufus.

 

[Reflex]

That suggests it wasn't prepped correctly with Rufus.

i selected my 64gb usb stick wiped it transfered the gigabyte update tried 3 different versions ahead of my current and none worked some had the mismatch others had no bios image

 

[SpyderTracks]

i selected my 64gb usb stick wiped it transfered the gigabyte update tried 3 different versions ahead of my current and none worked some had the mismatch others had no bios image

Yes, as said, you hadn't prepped it with Rufus.

I'm bowing out here, if you're not going to take the time to read links, we can't be of any help.

All the best with it.

 

[Reflex]

Yes, as said, you hadn't prepped it with Rufus.

I'm bowing out here, if you're not going to take the time to read links, we can't be of any help.

All the best with it.

i prepped it with several people in calls that have used it before and say they have no idea what else i can do because it worked for them and i screenshared and used phone to show bios and everyone was confused

 

[Reflex]

im having the issue and trying to do option 2 and i have rufus made is msdos have my usb drive cleared and copy and pasted latest bios into it and replaced the autoexec but im confused on what to do after that like booting into my usb?

 

[SpyderTracks]

im having the issue and trying to do option 2 and i have rufus made is msdos have my usb drive cleared and copy and pasted latest bios into it and replaced the autoexec but im confused on what to do after that like booting into my usb?

As directed, you boot from the USB drive

 

[Reflex]

As directed, you boot from the USB drive

yes i did i went to bios set boot 1 to sandisk (usb drive) and boot 2 to windows and everytime i booted it would say flashing bios or something and it does 2 success but says oemid mismatch still and stays on that screen until i restart and take usb out and then i check my bios version and i still am on the same one

 

[SpyderTracks]

yes i did i went to bios set boot 1 to sandisk (usb drive) and boot 2 to windows and everytime i booted it would say flashing bios or something and it does 2 success but says oemid mismatch still and stays on that screen until i restart and take usb out and then i check my bios version and i still am on the same one

As advised, if you're struggling, then you'd need to contact PCS and they can supply you with a PCS version.

 

[B4zookaw]

Probably worth contacting PCS directly at this point, by phone will be the quickest path

 

[Reflex]

As advised, if you're struggling, then you'd need to contact PCS and they can supply you with a PCS version.

Ive been trying to contact them for 2 days left 3 emails and all ive beem replied to is my order number which was several hours ago and no response and i dont have credit atm to call them, that is why I am trying to do the usb

 

[SpyderTracks]

Ive been trying to contact them for 2 days left 3 emails and all ive beem replied to is my order number which was several hours ago and no response and i dont have credit atm to call them, that is why I am trying to do the usb

You need to call them email can take up to a week for a reply.

 

[Reflex]

You need to call them email can take up to a week for a reply.

they already replied once within a night of me emailing and then they just dont want to get back to me but all I need is a link to bios like ill wait for rest of today and call tommorow if not