SpyderTracks
We love you Ukraine
That’s only 7 working days.
Clarify the "processing time" in the "my orders" section
- Thread starter claval
- Start date
SpyderTracks
We love you Ukraine
As I said before, anything you’ve been told is an estimate, at the rate you’re going you will make the wait a lot worse. Just be patient and allow PCS to do their work.
VenatoS
Well-known member
I ordered my PC on 23rd ._. Still "pre-production" !
I really wouldn't be hoping for this week in all honesty!
Hopefully a pleasant surprise will mean it will be in fact this week.
SpyderTracks
We love you Ukraine
Putting expectations on it is where the problems set in. At the moment you've got that 9 days as a fixed number, that's what's going to cause problems because you will become antsy tomorrow if you don't hear from them.
Put on a nice picture of clouds and sunshine on the TV, play some Orb - Little Fluffy Clouds, close you're eyes and let the journey take you where you need to go
Daniels312
Member
I do take in consideration Christmas and New year and the fact they haven't got my Clevo in stock.
kelstu
Gold Level Poster
I am a terribly impatient person.. mainly because i am at home at the time.. i am disabled and unable to work so twiddling my fingers and waiting for a laptop to appear is all i am doing!
I am trying to watch tv episodes etc and do other stuff so i dont get too antsy i suppose it doesnt help i ordered over the christmas/new year period.
So what laptops/pcs are people ordering?
I am trying to watch tv episodes etc and do other stuff so i dont get too antsy i suppose it doesnt help i ordered over the christmas/new year period.
So what laptops/pcs are people ordering?
VenatoS
Well-known member
I'm guessing Desktop PC's take longer than Laptops.
That's just a guess thou.
You should start watching a TV show! or Do some chores if you are able!
I don't think the issue is with stock, is more to do with amount of orders to employee ratio, along with the holidays orders have probably pilled up more than usual.
I'm sure PCS are doing their best.
SpyderTracks
We love you Ukraine
Check out the new Dracula series, it’s on BBC iPlayer, would highly recommend, only 3 episodes of 2 hours each, but good fun.
kelstu
Gold Level Poster
Your order is now being assembled by one of our expert builders.
Once we have finished building your computer, it will enter Testing and Quality Control where we will test the system, and ensure it meets our rigorous quality standards. Please regularly login to your account at https://www.pcspecialist.co.uk/ to keep track of your order. On your online order tracking facility, you may also find building notes on your order. These building notes will inform you of the exact status of your order and they are updated as soon as there is a change to your order.
Once we have finished building your computer, it will enter Testing and Quality Control where we will test the system, and ensure it meets our rigorous quality standards. Please regularly login to your account at https://www.pcspecialist.co.uk/ to keep track of your order. On your online order tracking facility, you may also find building notes on your order. These building notes will inform you of the exact status of your order and they are updated as soon as there is a change to your order.
SpyderTracks
We love you Ukraine
Ha ha!!!! Nice one!
Now you'll find the refresh button gets hit even MORE frequently!
Now it's in the build phase, you'll find it moves quite quickly through to dispatch, unless there are problems found in the testing phase.
kelstu
Gold Level Poster
Yay.. i will try not to hit the button that often! i totally skipped the Pre-Production Phase..
I was starting to feel a little downheartened when at 6am this morning i recieved this email :
We are currently processing your order (number 1#####) and we aim to dispatch your order as soon as possible. Your order has so far been processing for 5 - 6 working days. Because of the way our production facility works, sometimes orders can take longer to enter the building and testing process, but please be assured that we aim to dispatch your order as soon as possible. Orders are normally shipped within 2 - 3 days after being assembled.
On average, we are currently dispatching PC orders in 8 to 10 working days, laptops orders in 7 to 9 working days and Liquid Series® orders in 10 to 12 working days from the point of ordering. This is an average dispatch time, so naturally this means that some orders will take longer than this.
Then by 8.10 i recieved the email saying i was in the building phase
I was starting to feel a little downheartened when at 6am this morning i recieved this email :
We are currently processing your order (number 1#####) and we aim to dispatch your order as soon as possible. Your order has so far been processing for 5 - 6 working days. Because of the way our production facility works, sometimes orders can take longer to enter the building and testing process, but please be assured that we aim to dispatch your order as soon as possible. Orders are normally shipped within 2 - 3 days after being assembled.
On average, we are currently dispatching PC orders in 8 to 10 working days, laptops orders in 7 to 9 working days and Liquid Series® orders in 10 to 12 working days from the point of ordering. This is an average dispatch time, so naturally this means that some orders will take longer than this.
Then by 8.10 i recieved the email saying i was in the building phase