SpyderTracks
We love you Ukraine
That's pretty thorough notes then.
The problem is that the NVLDDMKM.sys error is a completely normal error, and any tech would know that.
What are the notes on the RMA?
computer crashing when playing games.
- Thread starter carlos726811
- Start date
The problem is that the NVLDDMKM.sys error is a completely normal error, and any tech would know that.
What are the notes on the RMA?
carlos726811
Bright Spark
They not put any notes on yet. I phoned up yesterday for update. They said tech bloke been working on since Monday. Got told it was either faulty gpu or overheating. Then got told to phone back today for another update. Phoned up. Got told they can't find any fault. So I told them I got told it was either overheating or faulty gpu. And that no notes been updated. I said what happens then if cant find issue. They will keep working on it till they find fault...
SpyderTracks
We love you Ukraine
I would stop calling them and wait for the RMA notes to be updated, it's not gonna help constantly phoning them, remember, the telephone service are not at the office and there's likely to be miscommunication.
Wait for the RMA to be complete and the notes updated. And don't keep phoning them, that won't help.
carlos726811
Bright Spark
I only phoned yesterday. Phoned today because tech bloke phoned when I wasnt in as he wanted to speak to me. That's only 2 times I phoned them
SpyderTracks
We love you Ukraine
Oh, ok, that's ok then.
Well, the thing is, from the symptoms that the guy who remoted on posted, that wasn't an issue, it's was a basic driver error. That's just a windows config issue. Where did you install the nvidia drivers from?
carlos726811
Bright Spark
The official nvidia website where I always download them. Then when I was having issues I went into safe mode and I ran ddu and uninstalled all the drivers. Reinstalled drivers again. Was still havinh issues. Then when I was on phone about the issue. One of the team took control of my computer via remote assist. Updated all drivers and was crashing for him
SpyderTracks
We love you Ukraine
@moosEh @Monarch This has been ongoing for a long time now, is there anything that could be done?
At least if there were notes on the RMA then we could verify what steps they've taken, this likely points to something being installed or a peripheral perhaps that's causing instability, but with some notes it would be easier to verify.
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carlos726811
Bright Spark
I wouldn't mind. But been sent back twice now. Got told it could be my razer keyboard and mouse that was causing issue aswell. That is reason I went and bought corsair k100 keyboard and new corsair mouse. Then got told faulty gpu or overheating. Then cant find anything wrong lol. I never update drivers or windows as got told no reason to do them everytime. Then I get told I need to update everytime. When I installed gpu drivers I did it via ddu in safe mode. Disconnected Internet and reinstalled drivers. Fast start up I got told to disable. Then I get told it needs to be on. So not sure what to believe or do anymore.
My last computer I got from this company. Had over 3 year now I believe and sold to mate and still working as I got it with all same parts lol. I used all the same stuff ( webcam. Keyboard. Mouse etc) on my 1st pc
carlos726811
Bright Spark
Quick update. Got email pc coming back sometime tomorrow. Will keep you all informed with how it all goes
barlew
Godlike
Has the RMA report been updated by the technician detailing how they fixed the issue?
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carlos726811
Bright Spark
Yes. They have built me a complete new machine with all new parts. To rule anything out...
barlew
Godlike
Hahah well that will do it!
Martinr36
MOST VALUED CONTRIBUTOR
Fingers crossed you don't have any problems
carlos726811
Bright Spark
Hopefully. Bought new keyboard and mouse as you already know. So no more razer stuff going be installed
carlos726811
Bright Spark
All set up. Just abit scared installing stuff now incase anything happens hahaha
carlos726811
Bright Spark
Hi guys. Sorry to bother you all. Just want to check before i install.
Is it safe to install armoury crate and run same time with the ICUE. I have seen comments where people says its causing issues. But i want to check with you guys 1st as you all seem to know what you all on about. Thank you.....
Is it safe to install armoury crate and run same time with the ICUE. I have seen comments where people says its causing issues. But i want to check with you guys 1st as you all seem to know what you all on about. Thank you.....
B4zookaw
VALUED CONTRIBUTOR
I run both, and don't have issues. I would install iCUE first, then Crate, and then in iCue Settings, uncheck enable plugins option That way iCUE will manage only items connected to your commander, and crate will manage anything connected to Motherboard.
Martinr36
MOST VALUED CONTRIBUTOR
I'd second this, but get windows and all updates installed first (including optional updates) before you even think about stuff like that
Salmon Fisher
Enthusiast
My own (personal) opinion is that I wouldn't install the crate at all.
If any of you ever wondered what Satan's little imps do on their day off, it's design software like this.
If any of you ever wondered what Satan's little imps do on their day off, it's design software like this.