Constant stuttering in online games

[ActuallyTasha]

Hi there,

I recieved my new PC last week and I have been having no end of trouble with stuttering in online games since utilising it.
I've been watching the process performance when it happens and my GPU drops to zero during these times. The game basically freezes entirely for 1-2 seconds and all audio drops too.

So far I've tried limiting my FPS, turning off v sync, turning on low latency mode, turning off the microsoft game bar and turning my graphics down to medium (which is annoying to have to do on a new high end PC)

Anyone got any other ideas? I'm at my wits end with it, this and a fan has already stopped working on this new PC. I'm at a point I'm considering asking to return it due to these issues that can't seem to be resolved. It runs slower than my old Ryzen 7 and 1660 ti graphic card spec PC at this point.

Specs below.

Processor (CPU)
AMD Ryzen 9 9950X 16 Core CPU (4.3GHz-5.7GHz/80MB CACHE/AM5)
Motherboard
ASUS® ProArt X670E-CREATOR WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E, 1 x 10GbE)
Memory (RAM)
32GB Corsair VENGEANCE RGB DDR5 5600MHz (2 x 16GB)
Graphics Card
16GB ASUS TUF GEFORCE RTX 4070 Ti SUPER OC EDITION - HDMI, 3 x DP
1st M.2 SSD Drive
2TB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 6500MB/sW)
1st Storage Drive
8TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR iCUE H150i ELITE LCD XT RGB CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
NONE OR ONBOARD Wi-Fi (MOTHERBOARD DEPENDENT)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Capture/Streaming Cards
AVerMedia Live Gamer HD 2 - PCIe Card
Operating System
Windows 11 Home 64 Bit - inc. Single Licence

 

[SpyderTracks]

You haven't ordered a gaming processor, it's not a great processor for gaming unless you know how to manage the Ccd's. Most games will get confused as there are too many cores, disabling one CCD should restore normal performance.

It's a shame you didn't get some advice, you've spent WAAAAY more than you needed to on the CPU for inferior performance over a gaming processor

The motherboard as well doesn't make a lot of sense, another area you could have saved a few hundred quid.

You also don't have your games on a dedicated drive which will be causing a bottleneck.

Real shame, you could have spent £500 less for significantly better performance.

As you've only had it a week, you can cancel the order no questions asked (within 14 days of receipt), I would strongly recommend doing that unless you have other primary uses for it.

 

[ActuallyTasha]

You haven't ordered a gaming processor, it's not a great processor for gaming unless you know how to manage the Ccd's. Most games will get confused as there are too many cores, disabling one CCD should restore normal performance.

It's a shame you didn't get some advice, you've spent WAAAAY more than you needed to on the CPU for inferior performance over a gaming processor

The motherboard as well doesn't make a lot of sense, another area you could have saved a few hundred quid.

You also don't have your games on a dedicated drive which will be causing a bottleneck.

Real shame, you could have spent £500 less for significantly better performance.

As you've only had it a week, you can cancel the order no questions asked (within 14 days of receipt), I would strongly recommend doing that unless you have other primary uses for it.

A few people advised that it looked good as I also wanted to use it for streaming and art development projects with blender and such. A shame, I will be looking at returning it then I guess.

 

[SpyderTracks]

A few people advised that it looked good as I also wanted to use it for streaming and art development projects with blender and such. A shame, I will be looking at returning it then I guess.

The 9950X3D is releasing soon, that would be a far far better all rounder if you want to game on it whilst maintaining high multicore performance.

 

[ActuallyTasha]

The 9950X3D is releasing soon, that would be a far far better all rounder if you want to game on it whilst maintaining high multicore performance.

Thank you for your advice, I've submitted a form to return it and will just have to take the £35 loss. Its a shame I seem to have had bad advice when it came to this build and trying to get a PC together which did too many things at once seems to have been its down fall. But thank you for your advice and hopefully my return request is accepted.

 

[SpyderTracks]

Thank you for your advice, I've submitted a form to return it and will just have to take the £35 loss. Its a shame I seem to have had bad advice when it came to this build and trying to get a PC together which did too many things at once seems to have been its down fall. But thank you for your advice and hopefully my return request is accepted.

Once you’ve got your cash back (can take up to 7 working days or so to clear, nothing to do with PCS, it’s how payment refunds work on the banking system), come back and we can advise you of something more suitable

 

[TonyCarter]

Can we assume you are connected to the discrete GPU and not the iGPU?