Hi, I received my new laptop yesterday (17.3" Recoil) and installed the Control Center software. It was working fine and I could see the temp needles on the CPU and GPU moving according to what tasks I was doing. However today, the needle for the GPU temperature is not moving at all, even if I'm doing something more graphic intensive. I've attached a screenshot. Not sure what to do, so any advice would be appreciated.
Control Center 3.0 GPU fan dial stuck at zero
- Thread starter Gage
- Start date
Bhuna50
Author Level
Can you post your full spec please
www.pcspecialist.co.uk
When posting for Technical Support...
Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...
H Bhuna50 specs below:
Windows 10
Windows 10
| Recoil Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) + G-Sync | |
| Processor (CPU) | Intel® Core™ i9 Eight-Core Processor i9-11900 (2.5GHz) 16MB Cache |
| Memory (RAM) | 32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 3080 - 16.0GB GDDR6 Video RAM - DirectX® 12.1 |
djsubtronic
Silver Level Poster
Correct me if I am wrong, but the Recoil is a Tongfang chassis whereas you seem to be using the Clevo Control Centre.
Bhuna50
Author Level
Can you post the entire specs please as per the link and not just a segment.
Have you installed your own Windows / or did you buy license?
Have you run all updates?
What has changed on your system / have you done since it worked to when it didnt work?
Thank you.
I received the laptop yesterday - windows was installed with the laptop. (I just had to go through the set up steps) I've just checked windows updates and there are some to do, so I'll sort that out and see what happens. I've only been setting up basics like colour theme, windows app permissions installing general programs etc., nothing techy that should affect fans or the software.
Full spec:
Full spec:
| Chassis & Display | Recoil Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) + G-Sync |
| Processor (CPU) | Intel® Core™ i9 Eight-Core Processor i9-11900 (2.5GHz) 16MB Cache |
| Memory (RAM) | 32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 3080 - 16.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st M.2 SSD Drive | 2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W) |
| 2nd M.2 SSD Drive | 2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W) |
| Memory Card Reader | Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC) |
| AC Adaptor | 2 x 280W AC Adaptor |
| Power Cable | 2 x 1 Metre UK Power Cable (Kettle Lead) |
| Battery | Recoil Series Detachable 8 Cell Lithium Ion Battery (97WH) |
| Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
| Sound Card | 2 Channel High Def. Audio + SoundBlaster™ Atlas & Super X-Fi |
| Bluetooth & Wireless | GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0 |
| USB/Thunderbolt Options | 2 x THUNDERBOLT 4 + 1 x USB 3.2 (TYPE C) + 3 x USB 3.2 |
| Keyboard Language | PER-KEY RGB BACKLIT UK KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | NO ANTI-VIRUS SOFTWARE |
| Browser | Firefox™ |
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Bhuna50
Author Level
Its needed so that the techies on here can get the full picture of what they are giving advice on and in case something on here might be causing the issue albeit unlikely.
Can you go into Device manager and take a screen shot - are there any yellow warning triangles on any of the items or are there any items listed in Other Devices.
Can you also go into Windows Update and check that an update wasnt applied recently.
It seems odd that no updates are needed - as usually there are some to be run.(ah see that you have amended your post - yes you need to apply updates if there are some)
Can you go into Device manager and take a screen shot - are there any yellow warning triangles on any of the items or are there any items listed in Other Devices.
Can you also go into Windows Update and check that an update wasnt applied recently.
It seems odd that no updates are needed - as usually there are some to be run.(ah see that you have amended your post - yes you need to apply updates if there are some)
Last edited:
D
Deleted member 17413
Guest
You mentioned you hadnt done windows updates, thats a priority and your system isnt properly setup until it has.
Thanks very much everyone for your help! I edited my post before the latest replies because there was in fact updates needed (sorry about the error there - I had checked before but didn't see any).
I've installed the updates and the GPU needle seems to be working again, so looks like that was what was needed. Seems so simple
But I've not used this software before, so I've learnt something new I hope this post might be helpful to someone else in the future.
Thanks again, much appreciated
I've installed the updates and the GPU needle seems to be working again, so looks like that was what was needed. Seems so simple
But I've not used this software before, so I've learnt something new I hope this post might be helpful to someone else in the future. Thanks again, much appreciated