CPU fan doesn't spin correctly anymore and pc gets very hot (1 year old)

0

0Yatake

Active member
Chassis & Display
Optimus Series: 15.6" Matte Full HD 144Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10750H (2.6GHz, 5GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf European Power Cable
Battery
Optimus Series Detachable Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Def. Audio + SoundBlaster™ Cinema
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language
MULTI COLOUR BACKLIT FRENCH KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
France/République Française - French Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
2 DAY DELIVERY TO FRANCE
Build Time
Standard Build - Approximately 8 to 10 working days
Promotional Item
Get Rainbow Six Siege: Gold Edition with select NVIDIA GeForce RTX GPUs!

bought a little bit more than a year ago.

Hi, I noticed that lately games crash easily because cpu gets really hot always over 90 degrees celsius on heavy games..
when I put my hand on the left side (cpu side) of the pc, just little air comes out when is turning 100%, not like before that a lot of it came out .. even the one of the gpu (right side) comes out more
I opened the pc and obviously I noticed that there was a lot of dust but not having a PC vacuum cleaner I couldn't do much about it, I cleaned as much as I can (with cotton swabs lol) but the problem is not solved .. I'm desperate. do you have any advice?
 
SpyderTracks

SpyderTracks

We love you Ukraine
0Yatake said:
Chassis & Display
Optimus Series: 15.6" Matte Full HD 144Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10750H (2.6GHz, 5GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf European Power Cable
Battery
Optimus Series Detachable Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Def. Audio + SoundBlaster™ Cinema
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language
MULTI COLOUR BACKLIT FRENCH KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
France/République Française - French Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
2 DAY DELIVERY TO FRANCE
Build Time
Standard Build - Approximately 8 to 10 working days
Promotional Item
Get Rainbow Six Siege: Gold Edition with select NVIDIA GeForce RTX GPUs!

bought a little bit more than a year ago.

Hi, I noticed that lately games crash easily because cpu gets really hot sometimes over 90 degrees celsius..
when I put my hand on the left side of the pc, just little air comes out, not like before that a lot of it came out .. even the one of the gpu (right side) comes out more
I opened the pc and obviously I noticed that there was a lot of dust but not having a PC vacuum cleaner I couldn't do much about it, I cleaned as much as I can (with cotton swabs lol) but the problem is not solved .. I'm desperate. do you have any advice?
Click to expand...
any performance laptop takes regular maintenance to keep temperatures optimum.

If there's a build up of dust, then fans won't be able to operate normally.

Plus it will need repasting about once a year.

Also, windows needs to be configured correctly for cooling to be optimal.
 
0

0Yatake

Active member
SpyderTracks said:
any performance laptop takes regular maintenance to keep temperatures optimum.

If there's a build up of dust, then fans won't be able to operate normally.

Plus it will need repasting about once a year.

Also, windows needs to be configured correctly for cooling to be optimal.
Click to expand...
obviously i dont know how to do the maintenance and repasting. should I send it to pcspecialist view my warranty?
 
0

0Yatake

Active member
SpyderTracks said:
It's very easy and something you'll be having to do regularly. There are loads of videos on youtube.

I would suggest diving in and learning
Click to expand...
Wont void the warranty if I even remove the fans for repasting?
What if the fan is really broke?
 
Last edited:
SpyderTracks

SpyderTracks

We love you Ukraine
0Yatake said:
Wont void the warranty if I even remove the fans for repasting?
What if the fan is really broke?
Click to expand...
Warranty allows for this, you couldn't maintain the laptop otherwise.

If the fan is broken you'd have to RMA but either way you wouldn't be able to tell without the normal maintenance.
 
0

0Yatake

Active member
SpyderTracks said:
Warranty allows for this, you couldn't maintain the laptop otherwise.

If the fan is broken you'd have to RMA but either way you wouldn't be able to tell without the normal maintenance.
Click to expand...
Alright, I will tell you as soon as I'll have enough materials to do the maintenance and repasting
Thanks
 
0

0Yatake

Active member
SpyderTracks said:
Warranty allows for this, you couldn't maintain the laptop otherwise.

If the fan is broken you'd have to RMA but either way you wouldn't be able to tell without the normal maintenance.
Click to expand...
Done! The paste was still fresh but ive change it anyway and omg how big are differences.. I was expecting something like -5°, but in reality the cpu went from having 95° to 75° on heaviest games. (Gpu temperatures havent changed that much 70-75 in average my problem was only cpu).

For who is interested: I used a air duster for removing dust (AABCOOLING)
and the thermal paste is Noctua NT-H1 3,5g
 
SpyderTracks

SpyderTracks

We love you Ukraine
0Yatake said:
Done! The paste was still fresh but ive change it anyway and omg how big are differences.. I was expected something like -5°, but in reality the cpu went from having 95° to 75° on heaviest games. (Gpu temperatures havent changed that much).

For who is interested: I used a air duster for removing dust (AABCOOLING)
and the thermal paste is Noctua NT-H1 3,5g
Click to expand...
Awesome, well done (y)
 
AgentCooper

AgentCooper

At Least I Have Chicken
Moderator
0Yatake said:
Done! The paste was still fresh but ive change it anyway and omg how big are differences.. I was expected something like -5°, but in reality the cpu went from having 95° to 75° on heaviest games. (Gpu temperatures havent changed that much).

For who is interested: I used a air duster for removing dust (AABCOOLING)
and the thermal paste is Noctua NT-H1 3,5g
Click to expand...
Fine work. Now if you’d be so good as to please head over to the thread linked below and leave your answer to help me update my stats log, that’d be much appreciated 👍

How Do You Paste?

I was just going through a drawer and found an ancient syringe of Thermal Grizzly. I binned it and went online with the intention of ordering a new paste but ended up falling down a bit of an internet rabbit hole… Now whenever I’ve pasted or repasted, I’ve simply put a very small blob right on...
www.pcspecialist.co.uk www.pcspecialist.co.uk
 
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