Delivery

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TomBerry

Bright Spark
That will only be 10 working days so that’s about right.

Grrr me angry 🤬🤣 Nah I'm not really, I understand during these times and I can't speed it up myself :) Just gotta keep waiting!
 

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Charlas

Enthusiast
I've changed my config so it's got a 970 in it now, as can't be bothered mucking about with m2's when I get mine 😊

Might as well just work out the box lol
 

NorthDakota

Bronze Level Poster
Wee update for everyone regarding Nova laptops:
I called PCS today. The delivery that was due on the 25th didn't arrive and it is expected by the end of this week including week or next week.

PCS ordered 100 total Nova chassis' in April for a 05/05/2020 delivery date. This has still not arrived. Currently there is 36 Nova latops requested (ordered already) so as soon as the delivery arrives (comes from China) all existing orders should be built.

It takes around 1 hour to build the order and the. 12-24 hours to test. If it passed the test it should be out for dispatch or delivery within 24/48 hours.

These are rough guides but all being well that should happen.

PCS are really just waiting on the supplier which was delayed due to COVID considering it is coming from China. This is understandable and those who are waiting on a Nova will hopefully enter build within 1-2 weeks. Depending on the delivery. The supplier is known to be a week or so late as standard due to exporting from China etc and customs reviews. So considering the outbreak a month delay does seem about right as factories were closed etc.
 

McCoyl

New member
It takes around 1 hour to build the order and the. 12-24 hours to test. If it passed the test it should be out for dispatch or delivery within 24/48 hours.
Really?
My (basic level, default options) laptop took 2 days to build, and has now been in testing for 3 days...
 

SpyderTracks

We love you Ukraine
Really?
My (basic level, default options) laptop took 2 days to build, and has now been in testing for 3 days...
This is where these kinds of conversations lead to disappointment and dissatisfaction.

Every build is unique, it’s not sensible to give a defined timeframe. If a build faces any issues during testing, those issues have to be troubleshot and then corrected and then it has to go through full testing again.

Don’t have any expectations for any of this and you’ll have a much easier time of it, plus you’ll lower the time PCS need to spend dealing with the impatient customers who call up every day for an update, just let them get on with it.
 

McCoyl

New member
Indeed.
So many factors, especially at the moment.
I guess as consumers we are increasingly used to seeing rapid turnaround in online retail, and forget that bespoke technology is not the same as ordering a hose-pipe from amazon prime.
 

Charlas

Enthusiast
It is what it is I suppose, gutted but hey, that's mainly because I am sick of using my backup machine, and can't play any games on that at all.
 

Charlas

Enthusiast
If anyone hears anything about delivery of the chassis, then post it in here if you don't mind, I'm not going to bug them, but if I get any mails etc I'll let you know.
 

MathersMahmood

Bronze Level Poster
If anyone hears anything about delivery of the chassis, then post it in here if you don't mind, I'm not going to bug them, but if I get any mails etc I'll let you know.

I just contacted them. One person on chat told me it should be built today or tomorrow for my Viper 17.3 but then the person on the phone told me that the chasis weren't delivered on Friday :(. So not sure what is going on maybe there is a delay on the chasis. Mine has been in pre production for 7 working days.
 

Charlas

Enthusiast
I just contacted them. One person on chat told me it should be built today or tomorrow for my Viper 17.3 but then the person on the phone told me that the chasis weren't delivered on Friday :(. So not sure what is going on maybe there is a delay on the chasis. Mine has been in pre production for 7 working days.
Yeah mines been in pre-prod for 10 days, and AFAIK the chassis due in Friday were delayed. Have to wait and see
 

NorthDakota

Bronze Level Poster
Well good news is mine has just entered building so Nova chassis' must have been delivered. I don't know how many but I hope you all are also entering building :)

I'll update this thread when I know more. I'm currently on Day 7
 

NorthDakota

Bronze Level Poster
@danhar827 thanks man! I hope to maybe even get it by the weekend but we'll see. I'd much rather they spent days in testing than rushed :) Yeah send over your specs and I'll see if we had anything different.

It might be you order something that I didn't. Are you based in the UK.

I hope you get an update soon, when you look into your order what does it say you're waiting on to be delivered?
 

NorthDakota

Bronze Level Poster
Here is mine: I amended a couple of things after I ordered.

Chassis & DisplayNova Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
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Change to: AMD Ryzen 9 3900 12 Core CPU (3.1GHz-4.3GHz/70MB CACHE/AM4)
Memory (RAM)16GB Corsair 2666MHz SODIMM DDR4 (1 x 16GB)
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Change to: 32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB)
Graphics CardNVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st Storage Drive2TB Samsung 860 QVO 2.5" SSD, SATA 6Gb/s (up to 550MB/sR | 520MB/sW)
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Partitions: 1500GB, 500GB
1st M.2 SSD Drive500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
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Partitions: 500GB
Memory Card ReaderIntegrated Micro-SD Memory Card Reader
AC Adaptor1 x 230W AC Adaptor
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
BatteryNova Series 4 Cell Lithium Ion Battery
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card2 Channel High Def. Audio + SoundBlaster™ Cinema
Bluetooth & WirelessGIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options1 x USB 3.2 PORT (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language15" NOVA SERIES UK KEYBOARD
Operating SystemNO OPERATING SYSTEM REQUIRED
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserGoogle Chrome™
Notebook MouseINTEGRATED 2 BUTTON TOUCHPAD MOUSE
WebcamINTEGRATED 1MP HD WEBCAM
Surge Protection6 Socket 2m Surge Protector
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
DeliverySUNDAY DELIVERY TO UK MAINLAND (BEFORE 2PM)
Build TimeStandard Build - Approximately 6 to 8 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

danhar827

Active member
@NorthDakota Identical to yours, save for the SSDs, amount of Ram and Ryzen 7.

Just says it's waiting for the Clevo NH55AFW (8GB RTX-2070, 144Hz N7, Blank KB) (chassis)
 

danhar827

Active member
Haha, ordered on the 4th May, it's been a tricky wait. Should be worth it though for that sweet Ryzen!

As fair as I could tell, you get much more bang for your buck going through PCS, plus I like the whole journey (which outside of a pandemic would be a lot smoother).

Also, less bloatware!
 
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