DRAM profile mixing message on iCUE

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psyxologos

Bronze Level Poster
Some help please! In the last few days I started seeing this message on iCue. I have not made any changes to my set up, none whatsoever. Can someone please advise whether this is something that can just happen without my involvement, or perhaps iCue *thinks* this is the case mistakenly? What can I do to check and, if necessary, rectify this?

Many thanks. Any help is appreciated!

Here is my setup

Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
ASUS® TUF GAMING B650-PLUS WIFI (AM5, DDR5, PCIe 4.0, Wi-Fi 6)
Memory (RAM)
32GB Corsair VENGEANCE RGB DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB AMD RADEON™ RX 7900 GRE - HDMI, DP - DX® 12
Graphics Card Support Bracket
NONE (BRACKET INCLUDED AS STANDARD ON 4070 Ti / RX 7700 XT AND ABOVE)
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
1st M.2 SSD Drive
2TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 3325MB/sW)
1st Storage Drive
4TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 128MB CACHE
Power Supply
CORSAIR 1200W RMx SHIFT SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR iCUE H150i ELITE CAPELLIX XT RGB High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
 

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smallkube

smallkube

Silver Level Poster
Hi there. I've had this message and a bit of googling suggested that it is an issue with icue, not your PC.
Not being particulalrly knowledgable i don't know if it is impacting performance so, as i haven't noticed any difference in games, i'm currently working on the assumption that they will fix it in an update.
I will be keeping an eye on this thread to see if any of the kit wizards that hang out here offer anything more insightful.
 
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psyxologos

Bronze Level Poster
smallkube said:
Hi there. I've had this message and a bit of googling suggested that it is an issue with icue, not your PC.
Not being particulalrly knowledgable i don't know if it is impacting performance so, as i haven't noticed any difference in games, i'm currently working on the assumption that they will fix it in an update.
I will be keeping an eye on this thread to see if any of the kit wizards that hang out here offer anything more insightful.
Click to expand...

Thanks for the input. It puts my mind to rest as I thought something went wrong. The funny thing is I never had this mnessage before, it only started a few days ago, and I do not know how to check what profiles my DRAM actually run. I know Google says this can be seen on BIOS, but I would know know where to start, hence my message here. Let's hope some of the more knowledgeable members here can shed some light.
 
SpyderTracks

SpyderTracks

We love you Ukraine
psyxologos said:
Thanks for the input. It puts my mind to rest as I thought something went wrong. The funny thing is I never had this mnessage before, it only started a few days ago, and I do not know how to check what profiles my DRAM actually run. I know Google says this can be seen on BIOS, but I would know know where to start, hence my message here. Let's hope some of the more knowledgeable members here can shed some light.
Click to expand...
Just to confirm what @smallkube has said, yes, this is quite a common bug in iCue

forum.corsair.com

profile mixing error since new update

Just updated my icue connected components and getting a error saying "ICUE detected you are using DRAM modules with different profiles (EXPO and XMP) at the same time" but im not they are both EXPO not sure if anyone else has this problem or aware of it. Im using corsair Dominator Titanium DDR5.
forum.corsair.com forum.corsair.com

I don't think there's currently a workaround that I'm aware of, but @smallkube is completely correct, it won't affect system performance in any way, it's simply a false error message

There is an official post from Corsair on it here: https://help.corsair.com/hc/en-us/a...essage-for-Hybrid-CORSAIR-memory-kits-in-iCUE but this warning popping up seems to be quite new (June / July) where previously it wasn't there and definitely affecting people who don't have hybrid sticks so I think they need to work on something to sort it out for the masses
 
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psyxologos

Bronze Level Poster
SpyderTracks said:
Just to confirm what @smallkube has said, yes, this is quite a common bug in iCue

forum.corsair.com

profile mixing error since new update

Just updated my icue connected components and getting a error saying "ICUE detected you are using DRAM modules with different profiles (EXPO and XMP) at the same time" but im not they are both EXPO not sure if anyone else has this problem or aware of it. Im using corsair Dominator Titanium DDR5.
forum.corsair.com forum.corsair.com

I don't think there's currently a workaround that I'm aware of, but @smallkube is completely correct, it won't affect system performance in any way, it's simply a false error message

There is an official post from Corsair on it here: https://help.corsair.com/hc/en-us/a...essage-for-Hybrid-CORSAIR-memory-kits-in-iCUE but this warning popping up seems to be quite new (June / July) where previously it wasn't there so I think they need to work on something to sort it out for the masses
Click to expand...

Thanks a lot! I was working away from home since mid July, and only returned home at the beginning of September to be greeted by this...
 
T

TonyCarter

VALUED CONTRIBUTOR
Only just seen that ‘performance’ tab…but noticed it offers a second profile of 6600 32-39-39-76 vs the standard profile of 6400 40-40-40-77

I think I’ll lave it alone 😁
 
SpyderTracks

SpyderTracks

We love you Ukraine
TonyCarter said:
Only just seen that ‘performance’ tab…but noticed it offers a second profile of 6600 32-39-39-76 vs the standard profile of 6400 40-40-40-77

I think I’ll lave it alone 😁
Click to expand...
Yeah, I’m not to certain I’d trust iCue to write to the BIOS in that way!!!
 
P

psyxologos

Bronze Level Poster
TonyCarter said:
Only just seen that ‘performance’ tab…but noticed it offers a second profile of 6600 32-39-39-76 vs the standard profile of 6400 40-40-40-77

I think I’ll lave it alone 😁
Click to expand...
I am not sure what you are refering to. Is it my screenshot?
 
T

TonyCarter

VALUED CONTRIBUTOR
psyxologos said:
I am not sure what you are refering to. Is it my screenshot?
Click to expand...
I was referring to the mention of a 'Performance Manager tab' in your pop-up warning...as I'd not had the pop-up (yet) and didn't even know there was such a tab (y)

message.jpg


...and as mentioned previously, you won't be able to get into that option if the system is using mixed or the new hybrid DRAM, and as I'm not into overclocking I see no need for me to 'mess' with something that's working fine 🤞
 
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psyxologos

Bronze Level Poster
Has anyone had any news on this? I have had no updates i icue and the last post on the forum that smallkube linked is from the 23rd of September...
 
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