(Dual setup) - Monitor keeps going 'black'

[mattdanielc]

Hi all,

I've had my PCS laptop for 2.5 years now. Always worked fine - with the exception of the wi fi card losing the connection every now and again (so I have to switch to ethernet).

However for the last few months - and happening much more regularly now - is my second monitor will just cut out. It goes completely black for a few seconds - sometimes minutes. I finally gave in and bought a new monitor in the hope that it was the monitor that had the issue - but sadly it's doing it on the new monitor too.

So clearly something is wrong with my laptop - any ideas? I've changed HDMI cable as well to check that (same issue). The issue did seem to get better a month or so ago, when the problem stopped happening for about a month - but for the last week or so it's started again.

Thanks

Matt

 

[mattdanielc]

ANd just to add to this - sometimes a message pops up saying 'no signal detected' (after it's gone black) but also if you have the menu options up (on the monitor - using the buttons) - that also disappears. It fully goes black if you see what I mean.

 

[Martinr36]

When was the last time you opened it up, cleaned it out and repasted

 

[B4zookaw]

ANd just to add to this - sometimes a message pops up saying 'no signal detected' (after it's gone black) but also if you have the menu options up (on the monitor - using the buttons) - that also disappears. It fully goes black if you see what I mean.

If the monitor's OSD doesn't display, that is a monitor fault, as that input does not come from any device connected to it.

 

[mattdanielc]

When was the last time you opened it up, cleaned it out and repasted

If the monitor's OSD doesn't display, that is a monitor fault, as that input does not come from any device connected to it.

Not opened it up in a year or so - wouldn't have the confidence to paste it though! Only get rid of dust etc.

It's the new monitor which doesn't display the OSD though - and the old one too?