Error ID 41

Danteanby

New member
I purchased one of PC Specialist's Black Friday deal last year, see spec below.
About a week after purchase it kept turning off roughly 5 minutes after start up, this went away so thought nothing of it. Today it will not stay on for longer than this time period. I ran the Event Viewer and saw that there is a critical failure of the Kernel-Power, I have not changed any component so am confused as to why this would happen, any help is appreciated!

PC Spec:

Case
CORSAIR iCUE 220T RGB AIRFLOW MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
Motherboard
GIGABYTE B550 GAMING X V2 : DDR4, USB 3.2 - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
8GB AMD RADEON™ RX 6600 - HDMI, DP - DX® 12
1st M.2 SSD Drive
1TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 1880 MB/W)
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 120 Series RGB High Performance Liquid Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KK3-00027]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
 

Rakk

The Awesome
Moderator
The kernel power 41 error just tells you it didn't shut down properly before it was restarted (ie. it crashed), in other words that error is just the after effects of the issue, it doesn't actually tell you anything specific
You would need to see what happened before that, if anything shows
 

steaky360

Moderator
Moderator
When it turns off, does it reset immediately or just 'die' and turn off until you power it back up?

Does it seem to stay on for a 'fixed' amount of time before resetting or is it sort of random?

Have you moved the PC recently? I'd consider checking in the case to see if anything looks lose, its unlikely this is the case if its resetting at regular intervals rather than randomly.
 

Danteanby

New member
When it turns off, does it reset immediately or just 'die' and turn off until you power it back up?

Does it seem to stay on for a 'fixed' amount of time before resetting or is it sort of random?

Have you moved the PC recently? I'd consider checking in the case to see if anything looks lose, its unlikely this is the case if its resetting at regular intervals rather than randomly.
It just dies and i have to manually turn it back on, I haven’t moved the PC other than minor adjustments on my desk.

I removed all of the panels and pushed each connection, nothing seemed loose but computer is now keeping its power.

Thanks for your advice!
 
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