Frequent BSOD on new pc

[Arkris]

Hey all

I've had this pc around two weeks now, brought from pcspecialist but I've been having frequent bluescreens since the purchase and always throwing out "ntoskrnl.exe" in event viewer but with the bugcheck name and driver/module being different most of the times on each crash.

I updated drivers and bios when I received the the machine but could really use some advice as this is getting completely out of my knowledge area now

Link to sys/drivers/dumps (https://drive.google.com/drive/folders/1Tv1ePAFh_xYHkWTXvBbIQxdhUhSmgxte?usp=drive_link)

 

[Scoped Badger]

Can you post the full specs from your orders page please?

 

[SpyderTracks]

I updated drivers and bios when I received the the machine but could really use some advice as this is getting completely out of my knowledge area now

How did you update drivers? Where did you source them?

 

[Arkris]

Originally from the armoury crate program that was installed by the bios, but upon hearing it had a pretty bad rap for installing the wrong drivers and the fact I was getting bluescreens I removed it and used windows to update and Nvidia's site for the gpu update. The blue screens were still persisting at that point so I used Snappy Drivers which found several which hadn't got updated but that hasn't changed the frequency of the bluescreens.

I've also included the specs from the orders page.

 

[SpyderTracks]

Originally from the armoury crate program that was installed by the bios, but upon hearing it had a pretty bad rap for installing the wrong drivers and the fact I was getting bluescreens I removed it and used windows to update and Nvidia's site for the gpu update. The blue screens were still persisting at that point so I used Snappy Drivers which found several which hadn't got updated but that hasn't changed the frequency of the bluescreens.

I've also included the specs from the orders page.

Your windows will be well and truly borked, I would just start with a clean windows install.

You use windows update to install all drivers, any that aren't automatically installed you download direct from the manufacturer.

Never use a "driver manager" like Armory Crate or Snappy Drivers, they WILL break your system.

The cooler isn't suitable for the processor though which may attribute to instability, the case also isn't suitable for the build.

 

[Arkris]

Yeah I unfortunately learnt about armoury crate a little too late there, the bios had it set to install automatically. Would the cooler be a major issue and be something that would warrent trying to return and replace if it's possible? I'll set up a fresh install tonight and see if I the bluescreens occur again. Thanks for the help so far, much appreciated.

 

[SpyderTracks]

Yeah I unfortunately learnt about armoury crate a little too late there, the bios had it set to install automatically. Would the cooler be a major issue and be something that would warrent trying to return and replace if it's possible? I'll set up a fresh install tonight and see if I the bluescreens occur again. Thanks for the help so far, much appreciated.

Without knowing what the PC is for, it's impossible to know what the rest of the build is like, but it's not a well designed system overall. I would definitely be cancelling the order and coming back for advice.

 

[Arkris]

It was mostly for playing games as my old system was really due for an as much as I could afford upgrade as it was a rtx 1060 and a very old i5 6600K. If you don't mind me asking, what is the issue with the cooler and case?

 

[SpyderTracks]

It was mostly for playing games as my old system was really due for an as much as I could afford upgrade as it was a rtx 1060 and a very old i5 6600K. If you don't mind me asking, what is the issue with the cooler and case?

Yeah, it's not a gaming processor in the first place, you could have got far more performance from a gaming focussed system at a lower price. The cooler isn't adequate for the processor, the case isn't suitable for the components. The PSU isn't suitable for upgrades down the line (which you have to do if you want to maintain 1080p performance. There are several other issues as well.

I would cancel and come back and get advice.

 

[Arkris]

It's unfortunately past the 14 day mark now with trying to sort these issues out so I don't imagine a refund would be possible

 

[SpyderTracks]

Anyone reading, you can't throw any components together and expect to get good performance, each tier fits a different use case, and then the system has to balance otherwise other components will limit your platform anyway, so you'd never get the full performance available

Unfortunately you've got around a 10% bottleneck from the RAM, on top of the 7950x being about 30% slower than the current gaming king processor, plus being hugely expensive as it is.

And all that is before you've got a suitable cooler on there which is going to cost an additional £150 - £250

Such a shame, paid a fortune for worse performance.

 

[Arkris]

Thanks for the help regardless, but I could have done without the shaming and being used as a public example, not the most helpful in the situation

 

[SpyderTracks]

Thanks for the help regardless, but I could have done without the shaming and being used as a public example, not the most helpful in the situation

It’s a forum, it’s not about shaming you it’s about informing those that read this later on. A forums worth is for people to research, if they saw this thread without it highlighted they may think it’s a suitable configuration

 

[ubuysa]

Notwithstanding the comments from @SpyderTracks, who absolutely knows what he's talking about when it comes to hardware, you probably want to try and stop the BSODs. The dumps strongly suggest that bad RAM may be the cause of these BSODs. Since you have two sticks of 16GB Corsair CMK5X16G1B52C40A2 RAM, the easiest way to test your RAM is to remove one stick for a few days, or until you get another BSOD. Then swap sticks for a few days, or until you get another BSOD.

If it BSODs on each stick on their own then it's probably not RAM. Let me know and we'll talk about what you can check next.