HDD not showing up

[dr_wanqenstein]

Hey guys - the new rig arrive today and it looks beastly.

I'm having trouble locating the HDD though, it's not showing up at all.

The HDD is there and in one of the slots but tbh i'm not savvy with these things at all and don't want to poke around really further without some advice. I've completed all the Windows updates too.

Any help appreciated.

Spec below:

Case	CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE Change to: LIAN LI LANCOOL II GAMING CASE
Processor (CPU)	AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
Motherboard	ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)	16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP Change to: 8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP
1st Storage Drive	2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive	512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 850W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET Change to: CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	STANDARD AMD CPU COOLER Change to: CoolerMaster MasterLiquid Lite 240 High Performance Liquid Cooler
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card	WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System	Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002] Change to: Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language	United Kingdom - English Language
Windows Recovery Media	Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Microsoft® Edge (Windows 10 Only)
Warranty	3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery	STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time	Standard Build - Approximately 21 to 23 working days
Welcome Book	PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

 

[SpyderTracks]

Have a look at the internal cables running to the HDD, it's possible the SATA power cable has dislodged in transit and just needs plugging in again.

 

[dr_wanqenstein]

Have a look at the internal cables running to the HDD, it's possible the SATA power cable has dislodged in transit and just needs plugging in again.

Just had a look and there's one cable running from the HDD (presume it's the SATA) but it's connected fine by the looks of things, even gave it a little push to make sure.

 

[dr_wanqenstein]

Image for reference.

 

[SpyderTracks]

Just had a look and there's one cable running from the HDD (presume it's the SATA) but it's connected fine by the looks of things, even gave it a little push to make sure.

There should be 2 cables, one power and one data.

The power cable runs to the PSU and the Data cable runs to the motherboard.

 

[SpyderTracks]

That smaller cable with the 90 degree bend on the end is the SATA Data cable, needs to be connected.

 

[dr_wanqenstein]

That smaller cable with the 90 degree bend on the end is the SATA Data cable, needs to be connected.

That's done the trick. Feel a bit silly now! Cheers for your help though, would've been too scared to play about blindly with the wires off the bat.

 

[SpyderTracks]

That's done the trick. Feel a bit silly now! Cheers for your help though, would've been too scared to play about blindly with the wires off the bat.

That's ok, it happens sometimes unfortunately, they're cabled so perfectly with very little give on the cabling that a little knock in transit can shift something loose.

Just make sure the drive is showing up in file explorer, sometimes they haven't been initialised yet, it's very easy to do if not.

 

[dr_wanqenstein]

That's ok, it happens sometimes unfortunately, they're cabled so perfectly with very little give on the cabling that a little knock in transit can shift something loose.

Just make sure the drive is showing up in file explorer, sometimes they haven't been initialised yet, it's very easy to do if not.

Thanks - got it registering in both file explorer and disk management now so that should be that hopefully!

 

[SpyderTracks]

Thanks - got it registering in both file explorer and disk management now so that should be that hopefully!

Great stuff