HDD not showing up

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dr_wanqenstein

Silver Level Poster
Hey guys - the new rig arrive today and it looks beastly.

I'm having trouble locating the HDD though, it's not showing up at all.

1616616055047.png


The HDD is there and in one of the slots but tbh i'm not savvy with these things at all and don't want to poke around really further without some advice. I've completed all the Windows updates too.

Any help appreciated.

Spec below:

CaseCORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE
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Change to: LIAN LI LANCOOL II GAMING CASE
Processor (CPU)AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
MotherboardASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP
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Change to: 8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP
1st Storage Drive2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
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Change to: CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingSTANDARD AMD CPU COOLER
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Change to: CoolerMaster MasterLiquid Lite 240 High Performance Liquid Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network CardWIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
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Change to: Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 21 to 23 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 
SpyderTracks

SpyderTracks

We love you Ukraine
Have a look at the internal cables running to the HDD, it's possible the SATA power cable has dislodged in transit and just needs plugging in again.
 
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dr_wanqenstein

Silver Level Poster
SpyderTracks said:
Have a look at the internal cables running to the HDD, it's possible the SATA power cable has dislodged in transit and just needs plugging in again.
Click to expand...

Just had a look and there's one cable running from the HDD (presume it's the SATA) but it's connected fine by the looks of things, even gave it a little push to make sure.
 
SpyderTracks

SpyderTracks

We love you Ukraine
dr_wanqenstein said:
Just had a look and there's one cable running from the HDD (presume it's the SATA) but it's connected fine by the looks of things, even gave it a little push to make sure.
Click to expand...
There should be 2 cables, one power and one data.

The power cable runs to the PSU and the Data cable runs to the motherboard.

sata-connector.jpg
 
SpyderTracks

SpyderTracks

We love you Ukraine
dr_wanqenstein said:
That's done the trick. Feel a bit silly now! Cheers for your help though, would've been too scared to play about blindly with the wires off the bat.
Click to expand...
That's ok, it happens sometimes unfortunately, they're cabled so perfectly with very little give on the cabling that a little knock in transit can shift something loose.

Just make sure the drive is showing up in file explorer, sometimes they haven't been initialised yet, it's very easy to do if not.
 
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dr_wanqenstein

Silver Level Poster
SpyderTracks said:
That's ok, it happens sometimes unfortunately, they're cabled so perfectly with very little give on the cabling that a little knock in transit can shift something loose.

Just make sure the drive is showing up in file explorer, sometimes they haven't been initialised yet, it's very easy to do if not.
Click to expand...

Thanks - got it registering in both file explorer and disk management now so that should be that hopefully!
 
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