Installed Control Centre from PCS website now BSOD.

[jaredjeya]

A final update for anyone who comes here in the future and has similar problems. A support person from PC Specialist walked me through first getting the computer to work (turns out the BIOS reset the graphics card settings, and without Control Centre the "hybrid" option just didn't work at all), and then provided me with a patched version of Control Centre that installed correctly.

None of this was due to having a misconfigured Windows install or putting the wrong drivers in place, unless you count trying to install the Control Centre listed on PCS's very own website for Windows 10! The problem was that was out of date. And I suspect some problems were due to the dodgy SSD. The WHEA errors certainly were.

FWIW - I bought a new SSD from Western Digital and it's worked seamlessly. So I'm blaming the later WHEA bluescreens on Corsair. They seem to be useless.

 

[SpyderTracks]

A final update for anyone who comes here in the future and has similar problems. A support person from PC Specialist walked me through first getting the computer to work (turns out the BIOS reset the graphics card settings, and without Control Centre the "hybrid" option just didn't work at all), and then provided me with a patched version of Control Centre that installed correctly.

None of this was due to having a misconfigured Windows install or putting the wrong drivers in place, unless you count trying to install the Control Centre listed on PCS's very own website for Windows 10! The problem was that was out of date. And I suspect some problems were due to the dodgy SSD. The WHEA errors certainly were.

FWIW - I bought a new SSD from Western Digital and it's worked seamlessly. So I'm blaming this on Corsair. They seem to be useless.

Just for clarification, when troubleshooting, you have to be on a clean and properly configured OS before you can do any testing to try to determine the root cause.

How troubleshooting works

Hiya Just a little note for some people who may not understand the process of troubleshooting. With any troubleshooting, the first thing you need to do is identify the problematic component, weather it's software or hardware. The easiest way a lot of the time given how quick it is these days...

www.pcspecialist.co.uk

The OS wasn’t properly configured as it was missing chipset driver etc, so before we could even start troubleshooting that needed to be sorted.

We aren’t connected with PCS, we don’t make control center or the BIOS and have no idea if a version may be outdated.

All we can do is troubleshoot to determine the root cause and then point you to PCS if it’s hardware or control center related.

People seem to think troubleshooting is immediately knowing the fault, that’s rarely how it works, especially if it’s software related