Intel 13th and 14th Gen confirmed defective

SpyderTracks

We love you Ukraine
It's AMAZING :LOL:
The fact that Intel haven’t publicised this anywhere tells me it’s a reactionary measure against the degradation issues on Raptor Lake, if Moores Law is correct and the issue is that the ring bus is defective on Raptor Lake, the ring bus being the ring that connects all the cores and the dies, this would suggest that they’re mitigating against worst case degradation seen so far before BSODS are unavoidable.

3600mhz isn’t even a thing on DDR5, it’s DDR 4 speeds, to specify that on high end boards supporting 4 DIMMS DDR 5 says you have zero trust in any basic clock speeds, anything under 4800Mhz is without doubt an underclock. The performance hit on that would be HUGE!
 
Last edited:

Ekans2011

VALUED CONTRIBUTOR
The fact that Intel haven’t publicised this anywhere tells me it’s a reactionary measure against the degradation issues on Raptor Lake, if Moores Law is correct and the issue is that the ring bus is defective on Raptor Lake, the ring bus being the ring that connects all the cores and the dies, this would suggest that they’re mitigating against worst case degradation seen so far before BSODS are unavoidable.

3600mhz isn’t even a thing on DDR5, it’s DDR 4 speeds, to specify that on high end boards supporting 4 DIMMS DDR 5 says you have zero trust in any basic clock speeds, anything under 4800Mhz is without doubt an underclock. The performance hit on that would be HUGE!
It seems to me that Intel is attempting to self-destruct in every possible way :rolleyes:
 

SpyderTracks

We love you Ukraine
So latest updates for those of you who are finding this as confusing as I am!!!!

As per cpu specs sheets online where it states 13th and 14th gen supports up to 5600mhz RAM, this is not the case according to multiple Official Intel contacts as highlighted by D3rbauer. If your board has over 2 DIMM slots, that figure can be as low as 3600mhz which I don’t think has ever actually been mentioned since DDR4 days!

Tray CPUs (OEMs such as PCSpecialist) which they’d previously said would be RMAd through Intel if suffering with these instability issues, after 2 previous corrections, they’ve now doubled down and said no, any RMAs will need to go through the OEM which puts an awful lot of pressure on them for Intels mistake! I sincerely hope their contracts allow them to reclaim related expenses.
 

Scoped Badger

Well-known member
This gets worse the longer it goes on.

As far as I’m concerned, on a personal level, this has damaged their reputation beyond repair. How could anyone ever trust them again?!
 

SpyderTracks

We love you Ukraine
This gets worse the longer it goes on.

As far as I’m concerned, on a personal level, this has damaged their reputation beyond repair. How could anyone ever trust them again?!
It’s the biggest voluntary implosion I think I’ve ever seen, I’ve never seen such obvious outright mismanagement from a company spanning years.

The first time I really noticed how bad Intel were was in the Spectre / Meltdown days in July 2019 where the white hats who’d reported the flaw went public 6 months after letting Intel know in which time Intel did absolutely nothing let alone warn people, and days before it becoming public, the senior management sold all their Intel stocks. Anyone in the world outside of exec positions would have been arrested for insider trading, but squat happened to any of those execs.

Its just been repetitive disgraceful deceit and gaslighting of the highest order since then.
But this really takes the biscuit and I can’t believe regulators have allowed them to get away with this much.

In a few short years, Pat Gelsinger has shown himself to be one of the most successful CEOs of all time… in how to uttterly destroy a worldwide conglomerate.
 
Last edited:

steaky360

Moderator
Moderator
I'm not sure if anyone at PCS is planning to post here.

But cross post from Reddit via @DannyWanny on this topic:

We are aware of recent discussions regarding potential issues with Intel’s 13th and 14th generation processors. Here is an update from PCSpecialist:

Confirmed Issues​

  • Oxidation Issue: Intel has confirmed that a certain batch of the 13th generation high-end processors from 2023 may have oxidation issues.
  • Voltage Issue: Higher-end 13th and 14th generation CPUs (i5-i9) have a voltage issue that will be addressed through a microcode update. We expect BIOS updates to be rolled out mid to late August.
Given the above information, you may be wondering if you need to worry because your order has a 13th/14th Gen processor.

If you have not had any issues, you do not need to be concerned. However, we recommend applying the latest BIOS updates as and when they are available. PCSpecialist can assist with this directly if needed – please reach out with your current BIOS version, so that we can check if you have any available updates and provide instructions for you.

Intel has further confirmed their stance regarding this matter, the issues are not widespread across the entire series. There are no recalls. Intel have updated their warranty terms, you can find more information here:

What to Do​

  • Customer Support: If you experience any issues, we are here to help. For systems within warranty showing a fault, we will honour RMA requests. Please contact us for assistance.
  • System Tweaks: To minimise the issue until the microcode updates, you can drop the CPU turbo speed to 5.3GHz by adjusting the clock speed multiplier to 53 across all cores. This should be a temporary measure until the BIOS release.

Looking Forward​

  • BIOS Updates: Manufacturers will release BIOS updates to address the confirmed issues, current ETA is mid to late August.
  • Performance: Any performance impact from the fixes is expected to be minimal.
  • Further Information: Intel may release further information and possibly more microcode updates as the issue progresses.
Thank you for your understanding and patience as we monitor the situation and work through these updates. We are committed to ensuring you have the best experience with your PCSpecialist system. If you believe your machine is encountering any faults, Please contact our support team via the suitable contact channels at https://www.pcspecialist.co.uk/contact-us/

https://www.reddit.com/r/PCSpecialist/comments/1eqfo1r/psa_pcspecialist_intel_13th14th_gen_stability/
 

SpyderTracks

We love you Ukraine
If you want a good stress to help identify if your cpu has started degrading, this is an Unreal Engine 5 stress test, it’s free and Unreal is an engine affected early on by degradation.


Normal BSODs would be related to graphics or RAM generally
 

TonyCarter

VALUED CONTRIBUTOR
If you want a good stress to help identify if your cpu has started degrading, this is an Unreal Engine 5 stress test, it’s free and Unreal is an engine affected early on by degradation.


Normal BSODs would be related to graphics or RAM generally
I don't even have an Intel 13/14th gen CPU, but you know I'm going to download it anyway (scrub that, already have it) :ROFLMAO:

Isn't it more of a GPU stress test / benchmark though? It only uses 8 of 16 CPU cores (and CPU temp didn't go above 56ºc)!
  • 4K
    • Particle score (DLSS Off) = 6,984 / 62 FPS median
    • Photogrammetry score (DLSS Off) = 9,366 / 55 FPS median
    • Particle score (DLSS Quality) = 5,945/138 FPS median
    • Photogrammetry score (DLSS Quality) = 16,580/148 FPS median
    • Particle score (DLSS Ultra Performance) = 17,200 / 153 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = 26,810 / 155 FPS median

  • 1440p
    • Particle score (DLSS Off) = score 12,196 / 108 FPS median
    • Photogrammetry score (DLSS Off) = score 17,256 / 102 FPS median
    • Particle score (DLSS Quality) = score 17,588 / 156 FPS median
    • Photogrammetry score (DLSS Quality) = score 26,100 / 152 FPS median
    • Particle score (DLSS Ultra Performance) = score 18,952 / 167 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = score 29,636 / 167 FPS median

  • 1080p
    • Particle score (DLSS Off) = score 16,112 / 142 FPS median
    • Photogrammetry score (DLSS Off) = score 24,024 / 140 FPS median
    • Particle score (DLSS Quality) = score 18,954 / 167 FPS median
    • Photogrammetry score (DLSS Quality) = score 29,540 / 167 FPS median
    • Particle score (DLSS Ultra Performance) = score 18,954 / 167 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = score 29,642 / 167 FPS median
Not even considering doing the same set of runs on the iGPU :LOL:

...after all that, guess who's just realised they have a 167 FPS limit set in Nvidia Control Panel (to stop one game trying to hit 999,999FPS in menus)...but one or two more tests don't seem to show any change, so I won't bother re-running the rest.
 
Last edited:

SpyderTracks

We love you Ukraine
Good video from Louis.


Couple of points though, over the last 5 years Intel have sold off basically all their subsidiaries in networking, SSDs, they didn’t sell it off for peanuts either, so while any mass scale RMA will of course bite into their profits, this is exactly why companies pay back into the company to build a reserve for eventualities like this.

Intel have known this was coming for some time now, it’s only once big businesses publicly started moving to AMD in their datacenters and workplaces that Intel put a hold on dividends and making layoffs to save cash.

It annoys me MASSIVELY that it’s always the workers that are penalised in times like this, meanwhile investors and Execs walk away with hundreds of millions over the last few years in bonuses and dividends that they have no actual need for to get them through daily life and pay the bills, it will just sit in high interest accounts or be reinvested in some other stock, or they can simply live off the interest for the rest of their lives.
 

Scott

Behold The Ford Mondeo
Moderator
I don't even have an Intel 13/14th gen CPU, but you know I'm going to download it anyway (scrub that, already have it) :ROFLMAO:

Isn't it more of a GPU stress test / benchmark though? It only uses 8 of 16 CPU cores (and CPU temp didn't go above 56ºc)!
  • 4K
    • Particle score (DLSS Off) = 6,984 / 62 FPS median
    • Photogrammetry score (DLSS Off) = 9,366 / 55 FPS median
    • Particle score (DLSS Quality) = 5,945/138 FPS median
    • Photogrammetry score (DLSS Quality) = 16,580/148 FPS median
    • Particle score (DLSS Ultra Performance) = 17,200 / 153 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = 26,810 / 155 FPS median

  • 1440p
    • Particle score (DLSS Off) = score 12,196 / 108 FPS median
    • Photogrammetry score (DLSS Off) = score 17,256 / 102 FPS median
    • Particle score (DLSS Quality) = score 17,588 / 156 FPS median
    • Photogrammetry score (DLSS Quality) = score 26,100 / 152 FPS median
    • Particle score (DLSS Ultra Performance) = score 18,952 / 167 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = score 29,636 / 167 FPS median

  • 1080p
    • Particle score (DLSS Off) = score 16,112 / 142 FPS median
    • Photogrammetry score (DLSS Off) = score 24,024 / 140 FPS median
    • Particle score (DLSS Quality) = score 18,954 / 167 FPS median
    • Photogrammetry score (DLSS Quality) = score 29,540 / 167 FPS median
    • Particle score (DLSS Ultra Performance) = score 18,954 / 167 FPS median
    • Photogrammetry score (DLSS Ultra Performance) = score 29,642 / 167 FPS median
Not even considering doing the same set of runs on the iGPU :LOL:

...after all that, guess who's just realised they have a 167 FPS limit set in Nvidia Control Panel (to stop one game trying to hit 999,999FPS in menus)...but one or two more tests don't seem to show any change, so I won't bother re-running the rest.

Yeah, Unreal Engine test. Apparently UE5 is causing the crashes with the compromised CPUs from Intel, without it looking like it's the CPU, so guess it's a good stress test to ensure that the chip is working as expected.
 

SpyderTracks

We love you Ukraine
Isn't it more of a GPU stress test / benchmark though? It only uses 8 of 16 CPU cores (and CPU temp didn't go above 56ºc)!

Yeah, the specific instruction sets that UE5 calls are one of the early failures on degraded Raptor Lakes, and generate errors related to RAM and graphics.

That stress should by no means lead to any BSOD or error code on a healthy CPU, if it does, and you're confident your setup is healthy otherwise, then it points to a CPU issue.

Some known errors are:

Unsupported Processor BSOD


1723713206359.png



Solving-a-GPU-driver-crash-in-Unreal-Engine-5-1.png
 
Top