Ionico 17.3, keys get stuck

Randomly every few weeks a key gets stuck on my Ionico 17.3 keyboard. It gives no tactile feedback and must be pressed strongly in order for it to work. It's becoming impossible to type. The issue usually goes away in a few days but it's extremely annoying, this can't happen on a 2000+ dollar machine. Did anyone else have this problem? Do I have to remove the key and fix the switch or something? Thanks for any help
 

JakAttack

Resident Metalhead
Staff member
Moderator
I am sorry to hear about this buddy. Doesn't sound great does it?

Can you please DM me your order number and I'll take a look for you.
 
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