Issue with PC shutting down after boot up

K

KGtech2

Member
Hello,

Hope someone can help!

My PC shuts down as soon as it boots up into the login screen, this has only started to happen yesterday and I dont know why.

Please can someone advice? Also, what key(s) do I need to press to get into the BIOS so I can boot the PC up in Safe mode?

Thanks
 
K

KGtech2

Member
Hi, Thanks for your swift reply.

I use VPN Express, and I did an update for VPN Express software. After that I started having this issue.

The following is my PC spec:

Processor (CPU) AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4)
Motherboard Gigabyte B450 AORUS ELITE: DDR4, USB 3.1 - RGB Ready
Memory (RAM) 16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card 6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive 256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W)
2nd Storage Drive 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
DVD/BLU-RAY Drive NOT REQUIRED
Power Supply CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling STANDARD AMD CPU COOLER
Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options 2 PORT (2 x TYPE A) USB 3.1 PCI-E CARD + STANDARD USB PORTS
Operating System Windows 10 Home 64 Bit - inc. Single Licence
 
K

KGtech2

Member
Thanks for your help :)

Hopefully I will be able to enter in Safe mode and uninstall VPN software.

Take care
 
SpyderTracks

SpyderTracks

We love you Ukraine
If a keyboard isn’t registered in the BIOS it’s because it needs non standard drivers to work which can’t outside of windows. As @Nursemorph says, you’d need a basic wired keyboard for BIOS stuff.
 
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