Laptop only showing top left...

S

SolidSnake90

Member
Hi guys,

My laptop has been doing this on and off for a few months...

Laptop only shows the top left had side of laptop, the top right, bottom left and right are still there as I can move the mouse (out of the observable space) and click buttons...

I have uninstalled the graphics card and updated, but nothing seems to work. I rebooted the whole laptop and it went back to showing the whole screen, but after a few days it started again.... any ideas what to do?

Thank you
 

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ubuysa

ubuysa

The BSOD Doctor
That looks like some sort of hardware issue to me. Is it still under warranty? I'd give PCS a call in any case.
 
ubuysa

ubuysa

The BSOD Doctor
Can you post the full specs from the order page so we all know what we're looking at please?

With something like this you need to confirm whether it's software/driver related or whether it's hardware. The only reliable way to do that is with a clean install of Windows from bootable media freshly downloaded.
 
SpyderTracks

SpyderTracks

We love you Ukraine
In your second image, the screen resolution is set way too high, needs to be 1920 x 1080.

Not sure how it got set out of the monitor range, but just set 1080p and it should be ok?
 
SpyderTracks

SpyderTracks

We love you Ukraine
SolidSnake90 said:
Uninstalled it from device manager (GTX 765M). Then reinstalled by downloading the driver file from nVidia website
...
Click to expand...
Ok, good, that's ok then.

Firstly, there are 2 GPU's on that laptop, Intel and nVidia. Intel is what's used for normal display, nVidia is only activated for extreme requirements like gaming.

So firstly, go into device manager and uninstall the Intel graphics drivers by right clicking and uninstall:

1587841901592.png


Then you'll need to use DDU to uninstall the nvidia drivers (uninstalling from device manager will only uninstall the driver, not the settings programs:

www.guru3d.com

Display Driver Uninstaller (DDU) download version 18.0.8.8

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...
www.guru3d.com www.guru3d.com

Then reboot, windows update should automatically reinstall the Intel driver, double check it's reinstalled.

Then reinstall nvidia driver.
 
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