Hello,
my PC has 4gb RAM. Its only a few months old and I am now into 3D modeling for which I need a lot of RAM.
When I bought the PC I was told that I could have a max of 16Gb onboard, so now I have asked PC Specialist to supply me with 2x8Gb RAM - below is the reply that I got;
"Dear Michael
We would first of all like to apologise for the inconvenience, after checking your motherboard it seems that it has two memory slots which means that you would need 2 x 8GB RAMs, unfortunately we do not sell that as pair as we have 4 x 4GB RAMs.
If we can assist you any further, please do not hesitate to contact us.
Many Thanks"
I am amazed by this, but I ordered 2 x 8Gb from a local shop, but when it was fitted it would not work in my PC & they said that I must require a specific type of RAM - which I don't understand.
Really I'm not keen on purchasing from another supplier because of the warranty implications, but now it seems that I cannot order from elsewhere because I cannot be sure to get the right type of RAM, and PC Specialist will not supply me with the 2 x 8GB.
What can I do?
Any help would be appreciated.
Thanks
Mike
my PC has 4gb RAM. Its only a few months old and I am now into 3D modeling for which I need a lot of RAM.
When I bought the PC I was told that I could have a max of 16Gb onboard, so now I have asked PC Specialist to supply me with 2x8Gb RAM - below is the reply that I got;
"Dear Michael
We would first of all like to apologise for the inconvenience, after checking your motherboard it seems that it has two memory slots which means that you would need 2 x 8GB RAMs, unfortunately we do not sell that as pair as we have 4 x 4GB RAMs.
If we can assist you any further, please do not hesitate to contact us.
Many Thanks"
I am amazed by this, but I ordered 2 x 8Gb from a local shop, but when it was fitted it would not work in my PC & they said that I must require a specific type of RAM - which I don't understand.
Really I'm not keen on purchasing from another supplier because of the warranty implications, but now it seems that I cannot order from elsewhere because I cannot be sure to get the right type of RAM, and PC Specialist will not supply me with the 2 x 8GB.
What can I do?
Any help would be appreciated.
Thanks
Mike