New laptop issues

[Akli]

PCI\VEN_1022&DEV_15E2&SUBSYS_11111D05&REV_01
PCI\VEN_1022&DEV_15E2&SUBSYS_11111D05
PCI\VEN_1022&DEV_15E2&CC_048000
PCI\VEN_1022&DEV_15E2&CC_0480

This is the only thing that neither I or windows can find.

 

[Akli]

Has the USB-c port never worked?

Have you 'jolted' the laptop in anyway - Im not saying dropped or anything, but moved it etc.

It might be worth opening it up if you feel confident enough and checking for any loose wire that might correspond with the USB-c port - it might just be a case of clip it back in if it came loose / knocked loose during transit or anything.

If not, then if all the drivers have been installed and you have no missing devices listed (which looks to be the case) then you might have to RMA it.

No, did not do anything stupid. Only thing I did was trying to fix these problems.

Ill take a look inside tonight and take a picture.

 

[Akli]

View attachment 28808
PCI\VEN_1022&DEV_15E2&SUBSYS_11111D05&REV_01
PCI\VEN_1022&DEV_15E2&SUBSYS_11111D05
PCI\VEN_1022&DEV_15E2&CC_048000
PCI\VEN_1022&DEV_15E2&CC_0480

This is the only thing that neither I or windows can find.

I managed to fix this by installing the amd radeon software. but, still no luck with the type c port.

 

[SpyderTracks]

I managed to fix this by installing the amd radeon software. but, still no luck with the type c port.

if its not recognising your phone dorectly into the usb c port (ie not through an adapter) then youll need to rma it

 

[Akli]

Got the laptop back from RMA. Everything seems to work fine now.