NEW PC Stopped working! Help plz
- Thread starter IDarren95
- Start date
Gus
Bronze Level Poster
Are you using DP not HDMI for the monitor? if DP and get no display port found could be same issue I get with mine occasionally. My Asus VG248QE monitor does not fully discharge when turned off using a DP cable but does using HDMI. The work around is to turn on the monitor and then leave it switched on but physically unplug it from your power socket then press the power button on the monitor and then plug it back in and power on again.
ubuysa
The BSOD Doctor
I beg to disagree, I don't think we can rule RAM out just yet....
@IDarren95 can you please remove the 16GB RAM you installed and replace the 4GB it came with - then let us know if you still have problems?
Note that if you do need to RMA it you'll have to put the 4GB RAM back in anyway.
ubuysa
The BSOD Doctor
OK, fair enough. It was important to check.
jamiephillips909
Godlike
Would removing the cmos help ? Seen alot of posts reguarding the white light and gpu issue and removing cmos battery and reinstalling helping ?
Yea I've checked all the connectors and I've taken the graphics card out and reinstalled it.
Not sure what a CMOS is I'm fairly new to PC's still learning. Will have to look it up.
ubuysa
The BSOD Doctor
It's not the CMOS* chip you remove, it's the battery that powers it. It's typically a CR2032 button battery and is very obvious on most motherboards.
Take the battery out wait a few minutes and then replace it. Be sure to get the polarity right and avoid touching it with your bare fingers.
*CMOS stands for complimentary metal oxide semiconductor, it's a chip technology. On a PC the CMOS chip is used to store the BIOS settings when the power is off.
jamiephillips909
Godlike
jamiephillips909
Godlike
Any update ?
Been talking to someone from pc spec and atm just waiting to hear back. Was asking if it beeps on startup which it does and it's a sign of a GPU issue.
So after I took the CMOS battery out ect and it still wasn't working I pulled out the CPU cable that goes in to the motherboard and put it back in. It then WORKED and took me to the BIOS screen. I clicked continue then it said something about windows 10 failed so it reset and now I'm back to the same issue as before. Won't display anything just says no signal, also my keyboard and mouse lights stay on for a while and then go off.
jamiephillips909
Godlike
Are you using a display port cable or hdmi ?
Pretty much and yea I have been in contact with them this whole time also. They just keep telling me to do the same things you lot have so far.So, in summary, it seems you have tried/confirmed:
- Monitor and cable work fine with another computer;
- Graphics card is seated correctly and all cables also (checked by removing and reseating);
- Removed CMOS battery;
- Confirmed that the VGA light on the motherboard is lit indicating a GPU error;
- Replaced original RAM to confirm it wasn't faulty new RAM (presuming original RAM wasn't flaky);
I think, given all the steps taken so far, that the graphics card is definitely faulty...may have been a fault somewhere which wasn't apparent during testing but the bumping around in transit made worse (maybe a loose wire in the card somewhere or something). Unless someone else can come up with something, I think it's time to contact PCS and point them to this thread so they know what you have tried...hence why I have listed your problem solving to make it easier
SpyderTracks
We love you Ukraine
That's a real shame, but well done on the troubleshooting, you've been extremely thorough.Well the conclusion is "I'm sending it back"
Point PCS to this thread when you return it so they can see the steps you've tried, may help them narrow down the issue.
jamiephillips909
Godlike
Link them to this thread
How I learnt alot was going through loads of tech forums and little niggles with pc when vista operating system came out was forever trying to fix stuff get certain games to run keep us updated on what the fault was. intrested to see what it is !!!