LegoFace
Bronze Level Poster
No dialogue was displayed. It always crashes to desktop or reboots. Same with a few games I've tried.
New PC... won't play games (RTX 3060 Ti / Ryzen 5 5600X)
- Thread starter LegoFace
- Start date
SpyderTracks
We love you Ukraine
And is arma installed from Steam?
I'm still not convinced windows is configured. If the game was installed before windows was configured then it makes sense why it's crashing.
LegoFace
Bronze Level Poster
Yes via Steam. On a freshly installed and updated Windows 10 Home.
LegoFace
Bronze Level Poster
Cheers but didn't work :|
SpyderTracks
We love you Ukraine
Yes, but you'd installed steam before windows was configured.
LegoFace
Bronze Level Poster
Ok. Would you like me to delete Steam, then reinstall. Or would you like me to reinstall Windows, apply all updates and configurations, and then install Steam?
To all: firstly, thank you so very much for your time. I've been convince from the start that this isn't a software/OS problem. The exact problem occurs on various Linux distros (couple of minutes of game play before crashing (whether it's games via Steam, or Star Citizen via its own installer)). I've been happy to run through the Windows troubleshooting recommendations supplied here by you kind chaps (I completely understand that these options need ruling out). Given that the problem is replicated across multiple OS's, do you think I could have a hardware setup issue, or perhaps a defective GPU?
SpyderTracks
We love you Ukraine
We still haven't tested on a clean OS so it's impossible to say
I'm not convinced Linux is properly configured if you're using the bundled drivers either as they won't be the Nvidia drivers.
I would start again on a clean windows install.
LegoFace
Bronze Level Poster
Ok I will do.
BTW Manjaro (arch), and Pop_OS (Deb) both prompt to install Nvidia drivers via the initial OS setup. I've also tried rolling back, and experimentals too. Gaming on Linux has come a long way thanks to Steam/Proton. So much so that the SteamDeck console will be launched next year which runs on Linux.
Anyhoo, thanks for the suggestion. I will do it this weekend and report back Monday.
Enjoy the weekend!
LegoFace
Bronze Level Poster
Good morning. Back again 
Over the weekend I did fresh install of Windows 10 Pro. Ran all updates. Installed latest Nvidia driver. Installed Steam. Downloaded fresh copy of Arma 3. Had two minutes of game play before crashing.
I thought I would try a less taxing game. I installed Shadow Tactics: Blades of the Shogun (a point and click tactical stealth game). Five minutes of game play before crashing. However this is the first time an error message has been displayed to me. Blue screen with sad simile with the following error message: WHEA_UNCORRECTABLE_ERROR.
Microsoft website states: If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred.
I though I would try taxing the GPU/CPU with a Blender render. Rendering using the CPU ran fine. Rendering using the GPU ran fine too (15 minutes @100% usage, temp 62c).
A per a previous instruction here, Thurs or Fri I removed and reseated the GPU and 2 RAM sticks. Nothing untoward was noticeable.
Are there any detailed crash logs that can be looked over?
Many thanks.
Over the weekend I did fresh install of Windows 10 Pro. Ran all updates. Installed latest Nvidia driver. Installed Steam. Downloaded fresh copy of Arma 3. Had two minutes of game play before crashing.
I thought I would try a less taxing game. I installed Shadow Tactics: Blades of the Shogun (a point and click tactical stealth game). Five minutes of game play before crashing. However this is the first time an error message has been displayed to me. Blue screen with sad simile with the following error message: WHEA_UNCORRECTABLE_ERROR.
Microsoft website states: If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred.
I though I would try taxing the GPU/CPU with a Blender render. Rendering using the CPU ran fine. Rendering using the GPU ran fine too (15 minutes @100% usage, temp 62c).
A per a previous instruction here, Thurs or Fri I removed and reseated the GPU and 2 RAM sticks. Nothing untoward was noticeable.
Are there any detailed crash logs that can be looked over?
Many thanks.
SpyderTracks
We love you Ukraine
Did you manually install the chipset drivers?Good morning. Back again
Over the weekend I did fresh install of Windows 10 Pro. Ran all updates. Installed latest Nvidia driver. Installed Steam. Downloaded fresh copy of Arma 3. Had two minutes of game play before crashing.
I thought I would try a less taxing game. I installed Shadow Tactics: Blades of the Shogun (a point and click tactical stealth game). Five minutes of game play before crashing. However this is the first time an error message has been displayed to me. Blue screen with sad simile with the following error message: WHEA_UNCORRECTABLE_ERROR.
Microsoft website states: If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred.
I though I would try taxing the GPU/CPU with a Blender render. Rendering using the CPU ran fine. Rendering using the GPU ran fine too (15 minutes @100% usage, temp 62c).
A per a previous instruction here, Thurs or Fri I removed and reseated the GPU and 2 RAM sticks. Nothing untoward was noticeable.
Are there any detailed crash logs that can be looked over?
Many thanks.
LegoFace
Bronze Level Poster
I did yes.
SpyderTracks
We love you Ukraine
Where from?
LegoFace
Bronze Level Poster
From AMD's website. Installed the latest.
SpyderTracks
We love you Ukraine
Last test to try is run furmark for 10 minutes, if that succeeds it's not a hardware error
But from the crash error it does appear to be hardware related.
LegoFace
Bronze Level Poster
Ok, will do. Before that could you please kindly confirm that I'm installing the correct chipset for AMD Ryzen 5 5600X:Last test to try is run furmark for 10 minutes, if that succeeds it's not a hardware error
But from the crash error it does appear to be hardware related.
Chipset > AMD Socket AM4 > B550
I did try to use the 'auto-detect and install' program at the top of that amd link but it spat out the following error:
"Error 182 – Radeon™ Software Install Detected AMD Graphics Hardware in Your System Configuration That Is Not Supported With This Software Installation"
SpyderTracks
We love you Ukraine
Yes, it's the motherboard it's related to, not the CPU, so yours is a B550 board.
LegoFace
Bronze Level Poster
Ok I ran Furmark for 20 mins (I was waiting for it to end but didn't). Got a solid 119 frames (65c max temp).
SpyderTracks
We love you Ukraine
It's not a GPU hardware fault then. Furmark would definitely have shown that. That's exactly what Furmark is for. It will put a load on th GPU that no game or program ever would. If it doesn't crash with furmark then there's no hardware issue.
I'm still fairly certain there's something with the installation, but could be wrong.
Just to be 100% sure, you manually installed the chipset drivers before installing steam?
Sorry to ask but is steam legit? There's no crack on it?
LegoFace
Bronze Level Poster
GPU: Well that's good news...I guess! (if we find the actual fault)
Chipset: before yes. In fact this afternoon I clean reinstalled Windows once again to triple check. I downloaded drivers and put on a USB, disconnected internet and clean reinstalled everything. Reconnected internet and then installed all Windows updates. Then Steam.
Steam: All legit! I initially grabbed a cracked version of Windows just to troubleshoot here; I've no intentions of using Windows, ever. I didn't realise Windows comes with a 30 day trial