NOVA suddenly not charging anymore

maxff9

Bronze Level Poster
Hello,
I powered up my laptop just an hour ago and noticed the battery was not plugged in. I shutdown, unplugged everything and put it back and the laptop is still on battery and not charging.
I guess it's either the charger or the PC having a problem but nothing changed since last thursday. Is that a current issue ?
I bought my PC last December :( I am afraid to run out of battery and won't be able to solve the problem...

Specs:
Nova Series : 15,6 inches144 Hz 72 % NTSC Full HD (1920 x 1080)
AMD Ryzen 5 3600 Six Core (3,6 GHz-4,2 GHz/36 Mo CACHE/AM4)
16 Go Corsair 2666 MHz SODIMM DDR4 (2 x 8 Go)
NVIDIA® GeForce® RTX 2070 - 8 Go de RAM vidéo GDDR6 - DirectX® 12.1
1 To SSD PCIe M.2 INTEL® 665p NVMe (jusqu'à 2000 Mo/sR | 1925 Mo/sW)
Lecteur de carte mémoire Micro-SD intégré
1 ADAPTATEUR C.A. 230 W
1 câble d'alimentation européen, 1 m (C13/14)
Batterie lithium-ion détachable à 4 cellules série Nova
PÂTE THERMIQUE STANDARD POUR UN REFROIDISSEMENT EFFICACE
2 Channel High Def. Audio + SoundBlaster™ Cinema
GIGABIT LAN ET WI-FI INTEL® Wi-Fi 6 AX200 (2,4 Gbps) + BT 5.0
1 PORT USB 3.2 (Type C) + 2 PORTS USB 3.2 + 1 PORT USB 2.0
 

maxff9

Bronze Level Poster
I meant the icon on Windows doesn't show it plugged in. It says "on battery" and currently in saving mode.
The battery is removeable on this chassis, also. I removed and put it back, but no change.
I tried a "power reset" thing, no change.
I tried to plug the charger in other rooms of the house, no change.

I am going to my friend's house this afternoon, he has the exact same laptop as me. I'll be able to track the problem (hopefully the charger...).
It's so weird as I didn't move my laptop in months, it's almost new... :(
40min left...
If I don't come back, please avenge me !! haha
 
Last edited by a moderator:

maxff9

Bronze Level Poster
Ok that was the clover leaf cable connecting to the AC adapter.
Bought a new one 2.50€ on Amazon.
Weird it broke without apparent reason.
 

Martinr36

MOST VALUED CONTRIBUTOR
did you check the fuse in the plug of the clover leaf cable, or ensure it was fully plugged in to the charger
 

maxff9

Bronze Level Poster
The fuse ? Don't know what is that but we did check a proper plugging.
Thanks, I'll take a look on Google for the fuse.
 
Top