PC freezing and crashing apps?

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thisisevilevil

Enthusiast
wilkay344 said:
I've got about 900gb :/. My upload is all right and I have a back up drive available if need be. Problem I have, like you say, is getting rid of Windows 8 for Windows 7 and then downloading my data with little loss/effects.

What I may try is reverting Windows to a previous saved state. Then just ignore the updates as I think that is what has screwed my PC up in the first place and the reason for my other OS problems. I think if I try to hold out until Windows 10 then that may either fix things or screw them further. I have no idea though
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With that much important data, I believe you are much better off at paying those silly 10$ each month for a 1TB Dropbox. Really, regular SATA Hard-drives is really unreliable. It will crash eventually, and you'll loose all those 900gb of data.
 
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wilkay344

Active member
Also, Process Explorer shows svchost.exe with 10+ apps running with quite high Private Bytes values. Any relation with the problem or normal?
 
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wilkay344

Active member
Driver Genius says 10 drivers are outdated in 6 packages. One is my mouse, one is GeForce (updating now). It also has Asmedia updates for SATA and USB 3.0. I guess I need to update these but they aren't that important?
 
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thisisevilevil

Enthusiast
wilkay344 said:
Driver Genius says 10 drivers are outdated in 6 packages. One is my mouse, one is GeForce (updating now). It also has Asmedia updates for SATA and USB 3.0. I guess I need to update these but they aren't that important?
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I would try and locate the ASMedia updates for the USB 3.0 and for the SATA AHCI Controller as well. I've seen several bad SATA and USB drivers in my time, so it could actually be one of those that's causing it. While you are at it, try disconnecting your Gioteck headset as well, as that was using outdated drivers. Just for testing purposes.
 
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wilkay344

Active member
Sure thing. I have had small issues with drivers such as not being able to use keyboard and mouse when logging it, but it worked in BIOS but i fixed that somehow. My headset also lost its drivers which i also fixed somehow but surely that can't freeze my PC?!
 
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thisisevilevil

Enthusiast
wilkay344 said:
Sure thing. I have had small issues with drivers such as not being able to use keyboard and mouse when logging it, but it worked in BIOS but i fixed that somehow. My headset also lost its drivers which i also fixed somehow but surely that can't freeze my PC?!
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Everything USB can freeze up your PC, when you don't have the proper drivers installed, which is the case here. You are running on stock everything, no chipset drivers, so it's only running with basic functionality.
 
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wilkay344

Active member
Right, I think we may be finally onto something. looking at this page http://www.computerhope.com/issues/ch000690.htm I think I have a combination of outdated drivers and Windows. I just need to sort the drivers out which is hard enough without the apps freezing every time I click something. Its stopping me from fixing it xD

Edit: Found both SATA and USB drivers for ASmedia and when I try to update it says they are already up to date. I think i'll leave this for tomorrow as i'm sick of this for the time being. Let me know if you get anywhere.

Thanks awfully for everyone which has helped especially you Evil. Thanks again and i'll probably talk to you tomorrow? xD
 
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thisisevilevil

Enthusiast
wilkay344 said:
Right, I think we may be finally onto something. looking at this page http://www.computerhope.com/issues/ch000690.htm I think I have a combination of outdated drivers and Windows. I just need to sort the drivers out which is hard enough without the apps freezing every time I click something. Its stopping me from fixing it xD

Edit: Found both SATA and USB drivers for ASmedia and when I try to update it says they are already up to date. I think i'll leave this for tomorrow as i'm sick of this for the time being. Let me know if you get anywhere.

Thanks awfully for everyone which has helped especially you Evil. Thanks again and i'll probably talk to you tomorrow? xD
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np man. Let me know if you need help with anything else. Otherwise, I believe your issues will be resolved by installing Win7. As I previously recommended, maybe consider paying 10$ each month for Dropbox pro for 1TB storage, so you can back up all your data online, then do a clean install of Windows 7.
 
Rakk

Rakk

The Awesome
Moderator
thisisevilevil said:
np man. Let me know if you need help with anything else. Otherwise, I believe your issues will be resolved by installing Win7.
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Though do note, just cos the manual doesn't mention Win8 doesn't mean that's the issue, it's probably just that Win8 wasn't out when the manual was done :)
It could be the issue, but it's not something I'd have thought (this doesn't mean its wrong - I tend to be wrong about all sorts of stuff :))
 
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thisisevilevil

Enthusiast
Yeah the manual seems to be updated only in 2011, and I recall windows 8 being released sometime in 2012. Anyways, if you look at the downloads for this motherboard which you can find here: https://www.asus.com/Motherboards/M5A99X_EVO/HelpDesk_Download/ You can clearly see that there are options missing for Windows 8/8.1 compared to Windows 7. Also found this thread here: http://www.eightforums.com/drivers-hardware/12767-windows-8-pro-64bit-issues.html - The gentleman seems to have an identical motherboard to OP's, and he contacted ASUS whom also confirmed that Win8 is not supported on this board.

I just tried to DL the chipset driver there is on the ASUS website, and found corresponding chipset drivers on AMDs website here: http://support.amd.com/en-us/download/chipset?os=Windows 8.1 - 64 - Might be worth a shot. I get the feeling OP wants to avoid a reinstall :)
 
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thisisevilevil

Enthusiast
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lorein0688

New member
The PC freezing and app crashing issue is commonly related to lack of memory issue, virus infection or incompatibility of hardware and software. There is no any specific behind facing the issue. However to fix it you can try different tricks run virus scan, uninstall the program that are not required, increase more RAM, run SFC scan, update the device drivers.

Hope this works for you but if not then here check some of the resources: https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-windows-freeze

link removed
 
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ubuysa

ubuysa

The BSOD Doctor
lorein0688 said:
The PC freezing and app crashing issue is commonly related to lack of memory issue, virus infection or incompatibility of hardware and software. There is no any specific behind facing the issue. However to fix it you can try different tricks run virus scan, uninstall the program that are not required, increase more RAM, run SFC scan, update the device drivers.

Hope this works for you but if not then here check some of the resources: https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-windows-freeze

link removed
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I removed your link to a 'fix Windows website' because links to unverfied 'fix it' websites are not terribly helpful and can, in some instances, be harmful.

I also beg to differ with some of what you say here also I'm afraid...

Lack of RAM should never cause Windows to freeze (unless there is something catastrophically amiss). Windows memory management is extremely good at managing low memory issues. You may well get serious system slowdown from a lack of RAM, but almost never a freeze.
 
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