Pc keep going black screen then restarting
- Thread starter dale2023
- Start date
SpyderTracks
We love you Ukraine
Can you copy and paste your full specs from the order page? Full specs please.
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Last edited by a moderator:
Bhuna50
Author Level
this may help:
www.pcspecialist.co.uk
How to Post Your Specification to the Forum - Check this Spec
Just a first note, if you've been provided this link, don't amend your first post as it won't update the queue, please add an additional comment to the thread, that way it will go back to the front of the queue. Otherwise we don't know it's been updated. When creating a forum post looking to...
SpyderTracks
We love you Ukraine
It’s missing most of it
Case
CORSAIR 4000D RGB AIRFLOW TEMPERED GLASS GAMING CASE - WHITE
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
GIGABYTE X670 GAMING X AX (AM5, DDR5, PCIe 4.0, Wi-Fi 6E)
Memory (RAM)
16GB Corsair VENGEANCE DDR5 5200MHz (2 x 8GB)
Graphics Card
24GB AMD RADEON™ RX 7900 XTX - HDMI, DP - DX® 12
1st M.2 SSD Drive
1TB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 6500MB/sW)
1st M.2 SSD Drive
2TB CORSAIR CORE XT MP600 NVMe PCIe M.2 SSD (up to 5000 MB/R, 4400 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR iCUE H150i ELITE LCD XT RGB CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am5-pc/jAC7RshJxA/
CORSAIR 4000D RGB AIRFLOW TEMPERED GLASS GAMING CASE - WHITE
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
GIGABYTE X670 GAMING X AX (AM5, DDR5, PCIe 4.0, Wi-Fi 6E)
Memory (RAM)
16GB Corsair VENGEANCE DDR5 5200MHz (2 x 8GB)
Graphics Card
24GB AMD RADEON™ RX 7900 XTX - HDMI, DP - DX® 12
1st M.2 SSD Drive
1TB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 6500MB/sW)
1st M.2 SSD Drive
2TB CORSAIR CORE XT MP600 NVMe PCIe M.2 SSD (up to 5000 MB/R, 4400 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR iCUE H150i ELITE LCD XT RGB CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am5-pc/jAC7RshJxA/
SpyderTracks
We love you Ukraine
Do you still have Norton installed? If so, you need to delete that, it's an awful program, you can't uninstall it through windows, you have to use the official uninstaller
support.norton.com
Have you reset windows at any time? Have you used any driver optimiser?
Can you post a screenshot of your optional updates page?
Uninstall your Norton device security product on Windows
Learn how to uninstall Norton security products from your computer. This article contains steps to uninstall Norton device security from Window 10, Windows 8, and Windows 7.
support.norton.com
Have you reset windows at any time? Have you used any driver optimiser?
Can you post a screenshot of your optional updates page?
Norton not installedDo you still have Norton installed? If so, you need to delete that, it's an awful program, you can't uninstall it through windows, you have to use the official uninstaller
Uninstall your Norton device security product on Windows
Learn how to uninstall Norton security products from your computer. This article contains steps to uninstall Norton device security from Window 10, Windows 8, and Windows 7.
Have you reset windows at any time? Have you used any driver optimiser?
Can you post a screenshot of your optional updates page?
I have done clean installed of windows to try sort the problem but not worked
SpyderTracks
We love you Ukraine
So if you can post a screenshot of your optional updates page?
How did you install drivers?
Martinr36
MOST VALUED CONTRIBUTOR
Dealing with Image uploads and files to the site
Hi all A bit of a helpful pointer should you wish to post images to the site. The maximum file size of an image you can upload is 1MB. It's quite normal for photos to be above this size, but there's an easy way to shrink down the file before uploading. Download Gimp. This is a free open source...
DaelpixPhotos
Super Star
Not these updates. These are Installed Updates.
Optional Updates can be found at
Windows Update > Advanced options > Optional updates
SpyderTracks
We love you Ukraine
And where did you source the graphics driver?
SpyderTracks
We love you Ukraine
And how did you install the other drivers?
ubuysa
The BSOD Doctor
Can you please upload your log files as described below...
- Enter the command eventvwr into the Run command box. The Event Viewer will open.
- Locate the Windows Logs folder in the left hand pane and expand it by clicking on the arrow (>) to the left of it.
- Right-click on the Application entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'Application' (an .evtx suffix will be added automatically).
- Right-click on the System entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'System' (an .evtx suffix will be added automatically).
- Zip the Application.evtx and System.evtx files together and upload the zip file to the cloud with a link to it here (be sure to make it public).