PC needs restarting 3 times before it will display anything.

[Acerakis]

Hello, I recently bought a new desktop after receiving some lovely help from people on the forums here. So far it has mostly been fantastic but something odd with it is every time I have had to turn it off, I have to restart it like 3 or so times before the monitor will display anything. I have tried just leaving it for an hour or so after restarting just once in case it was an update or something, but it never displays anything. Same for the second restart but then usually on the third or so try, it displays fine.

I don't even know how to start troubleshooting this because it's practically my first desktop.

PCSPECIALIST - Configure the AMD Am5 PC to your ideal requirements.

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edit:
Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4070 Ti SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
1st M.2 SSD Drive
2TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 3325MB/sW)
Power Supply
CORSAIR 1200W RMx SHIFT SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Monitor
MSI 32" CURVED G32CQ4 E2 - 2560 x 1440, 1ms, 170Hz
Speakers
LOGITECH Z313 2.1 SILVER/BLACK SPEAKER SYSTEM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo
Packaging
PCS Corsair Carton Upright

 

[SpyderTracks]

Hello, I recently bought a new desktop after receiving some lovely help from people on the forums here. So far it has mostly been fantastic but something odd with it is every time I have had to turn it off, I have to restart it like 3 or so times before the monitor will display anything. I have tried just leaving it for an hour or so after restarting just once in case it was an update or something, but it never displays anything. Same for the second restart but then usually on the third or so try, it displays fine.

I don't even know how to start troubleshooting this because it's practically my first desktop.

PCSPECIALIST - Configure the AMD Am5 PC to your ideal requirements.

PCSpecialist is an award-winning manufacturer of high quality custom PCs & Laptops. Configure the AMD Am5 PC to your ideal requirements.

www.pcspecialist.co.uk

Could you copy and paste the full specs from the order page?

 

[Acerakis]

Sorry, I thought I have?

edit: Oh I see what you mean.
Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4070 Ti SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
1st M.2 SSD Drive
2TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 3325MB/sW)
Power Supply
CORSAIR 1200W RMx SHIFT SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Monitor
MSI 32" CURVED G32CQ4 E2 - 2560 x 1440, 1ms, 170Hz
Speakers
LOGITECH Z313 2.1 SILVER/BLACK SPEAKER SYSTEM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo
Packaging
PCS Corsair Carton Upright

 

[TonyCarter]

Sorry, I thought I have?

That's a link to a config (which may break as components go out of stock)...not the link to your actual build from your account page...which can be accessed like this...

How to Post Your Specification to the Forum - Check this Spec

Just a first note, if you've been provided this link, don't amend your first post as it won't update the queue, please add an additional comment to the thread, that way it will go back to the front of the queue. Otherwise we don't know it's been updated. When creating a forum post looking to...

www.pcspecialist.co.uk

 

[SpyderTracks]

Sorry, I thought I have?

edit: Oh I see what you mean.
Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
AMD Ryzen 7 7800X3D Eight Core CPU (4.2GHz-5.0GHz/104MB w/3D V-CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4070 Ti SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
1st M.2 SSD Drive
2TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 3325MB/sW)
Power Supply
CORSAIR 1200W RMx SHIFT SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Monitor
MSI 32" CURVED G32CQ4 E2 - 2560 x 1440, 1ms, 170Hz
Speakers
LOGITECH Z313 2.1 SILVER/BLACK SPEAKER SYSTEM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo
Packaging
PCS Corsair Carton Upright

So it's a realy well designed system, no issues from a hardware perspective.

Have you applied all optional updates yet? That's the first thing you need to do on any new system, that and normal windows updates

Then sorry to ask, but how are you shutting down the PC?

The other consideration, is fast boot and hibernation (which are set by default) cause no ends of issues, and are irrelevant anyway on modern systems, that was designed for systems still on the old HDDs that ran slow as anything.

Once you've got the above addressed, I would disable hibernation by opening powershell as admin and type: powercfg.exe /hibernate off

And also, just to confirm, what anti virus are you using?

 

[Acerakis]

I believe I've done any updates it has asked about it.

When initially shutting it down, I've been selecting shut down from the power options on the start menu. But because I have no display after turning it back on, the further shut downs I have to do by holding the physical button.

Disabled fast start up and hibernation now.

Norton Security Ultra for antivirus.

I need to head out for tonight, so will test if this has changed anything tomorrow morning. Thank you for your help so far.

 

[Scoped Badger]

Norton Security Ultra for antivirus.

I would definitely get rid of this asap. Windows Defender is all you need these days and Norton is one level down from malware to be honest.

 

[SpyderTracks]

I believe I've done any updates it has asked about it.

It won't ask, you have to apply them

Norton Security Ultra for antivirus.

As @Scoped Badger very rightly says, this needs to be properly removed with the official uninstaller (can't be done as normal via windows menu)

Uninstall your Norton device security product on Windows

Learn how to uninstall Norton security products from your computer. This article contains steps to uninstall Norton device security from Window 10, Windows 8, and Windows 7.

support.norton.com

 

[Acerakis]

Oh okay, well had to restart after uninstalling, and it seemed to restart fine straight away this time. So knock on wood, one or more of the suggested changes seem to have helped, so thank you all.

 

[ubuysa]

I'm pretty certain that Norton will have been the problem. I bet Peter Norton wishes he'd required a name change when he sold his tools to Symantec....