TonyCarter
VALUED CONTRIBUTOR
It suggest Safe Mode in the notes/guide, but I think that's just to make sure it can 'unhook' stubborn drivers to uninstall them.I don't think I've ever needed to be in safe mode for DDU.
What steps are you following to enter safe mode?
In most cases it's not needed, but I don't like the way Windows now has you go through multiple steps confirming what you actually want to do...whilst the computer is still working...you want an easy & consistent method (i.e. F4/F8/F11 at startup) to get straight into the troubleshooting options.