Please check this out

S

Steve Mallon

Member
I find I'm in need of a new laptop as my existing machine is physically falling to bits. The current machine is a modified Lenovo 17" 20gb ram 2TB ssd and 1 TB hhd
My main use is heavy use of Adobe Photoshop and Lightroom and various other graphics programs.

I would be really grateful if you could cast your eye over this build and give me any advice. Thanking you in anticipation, Steve Mallon

Chassis & Display
Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen™ 7 Eight Core Processor 4800H (2.9GHz, 4.2GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (1 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
2TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
1st M.2 SSD Drive
2TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
External DVD/BLU-RAY Drive
8x Slim USB 2.0 External DVD-RW
Memory Card Reader
Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC)
AC Adaptor
1 x 180W AC Adaptor
Power Cable
2 x 1 Metre Cloverleaf UK Power Cable
Battery
Optimus Series Integrated 46WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard Language
OPTIMUS SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Chassis
TongFang GK7NR0R (6GB RTX-2060, R7-4800H, 144Hz, Blank KB)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 3 WORKING DAY DISPATCH
Promotional Item
Get Assassin's Creed: Valhalla with select SAMSUNG SSDs!
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Price: £1,903.00 including VAT and Delivery
 
S

Steve Mallon

Member
Have decided to up the ram to 32gb as sometimes Photoshop will slow down with the 20gb that I currently have. Would love any thoughts on the configuration before I proceed with the order.
 
S

Steve Mallon

Member
The Unit arrived yesterday and appears to be in excellent condition. I was very surprised that there was no documentation with the unit, not even a checklist of what should have come with my order.
 
ubuysa

ubuysa

The BSOD Doctor
Steve Mallon said:
The Unit arrived yesterday and appears to be in excellent condition. I was very surprised that there was no documentation with the unit, not even a checklist of what should have come with my order.
Click to expand...
I've never had a checklist of parts from PCS, I don't think they ever do include one. You should have got a welcome booklet from PCS.
 
steaky360

steaky360

Moderator
Moderator
Steve Mallon said:
Deffinately no paper work whatsoever. I am able to download a welcome pack from my account but I prefer the physical. To be able to turn a page whilst perusing the effects on screen.
Click to expand...
Did you get a box with spare components in it, just no paper booklet?

The paper booklet isn't really specific to your order its just a general guide to doing certain types of things so isn't required as such, but if you really want a hard copy of one I'm sure PCS will send you one if you let them know.
 
S

Steve Mallon

Member
ubuysa said:
I've never had a checklist of parts from PCS, I don't think they ever do include one. You should have got a welcome booklet from PCS.
Click to expand...
Deffinately no paper work whatsoever. I am able to download a welcome pack from my account. The Desktop machine that I ordered some five and a half years ago came with everything , Manuals for all components including motherboard manual. Perhaps they don't send out physical copies for laptops.
 
S

Steve Mallon

Member
steaky360 said:
Did you get a box with spare components in it, just no paper booklet?

The paper booklet isn't really specific to your order its just a general guide to doing certain types of things so isn't required as such, but if you really want a hard copy of one I'm sure PCS will send you one if you let them know.
Click to expand...
All that I received was the laptop, power supply, mains lead and soft case/shoulder bag.
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Steve Mallon said:
All that I received was the laptop, power supply, mains lead and soft case/shoulder bag.
Click to expand...
In that case I'd get on the chat to PCS & tell them there was no welcome pack with the laptop, it should include a welcome book and also a cd with all the drivers on it along with the laptop user manual
 
S

Steve Mallon

Member
Martinr36 said:
In that case I'd get on the chat to PCS & tell them there was no welcome pack with the laptop, it should include a welcome book and also a cd with all the drivers on it along with the laptop user manual
Click to expand...
Thank you Martyn for your reply. I've left a message PC Specialists and now await their answer.
 
S

Steve Mallon

Member
After an exchange of emails PC Specialist has sent out a welcome pack. It arrived this morning. All it contained was a Welcome Booklet and a spare mains lead. There was no cd with all the drivers on it, nor the laptop user manual. Have fired up the machine and I now believe that only windows generic drivers were loaded. There is no backlit keyboard display and no partitions with drivers or recovery options on the SSD. Needless to say I am very disappointed with the whole process. I am now in position 12 in the queue to talk with someone at PC Specialists. :-(
 
ubuysa

ubuysa

The BSOD Doctor
Steve Mallon said:
After an exchange of emails PC Specialist has sent out a welcome pack. It arrived this morning. All it contained was a Welcome Booklet and a spare mains lead. There was no cd with all the drivers on it, nor the laptop user manual. Have fired up the machine and I now believe that only windows generic drivers were loaded. There is no backlit keyboard display and no partitions with drivers or recovery options on the SSD. Needless to say I am very disappointed with the whole process. I am now in position 12 in the queue to talk with someone at PC Specialists. :-(
Click to expand...
Since you ordered it with Windows it will have all the correct drivers already installed. In any case you should always run Windows Update repeatedly on any new PC/laptop, if there are any updated drivers Windows Update will find them.

PCS do not ship a factory recovery partition, it's one of the advantages of using PCS.

For any software that's not a driver (and you really should let Windows Update install all those, except possibly the Nvidia driver which you should obtain only from the Nvidia website) if you logon to your account on the main PCS website (where you ordered) and click on Tech Support and then Download, all the software required will be found in there. (Don't install the drivers from here, they will likely be outdated, use Windows Update instead).

You have not been diddled or short changed in any way. With a laptop you do only get a welcome booklet, AFAIK PCS have never shipped laptop manuals. Buying a custom built PC/laptop is very different from buying from a high street store!
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
This is what i got with my Cosmos
Laptop cd.jpg
 
S

Steve Mallon

Member
ubuysa said:
Since you ordered it with Windows it will have all the correct drivers already installed. In any case you should always run Windows Update repeatedly on any new PC/laptop, if there are any updated drivers Windows Update will find them.

PCS do not ship a factory recovery partition, it's one of the advantages of using PCS.

For any software that's not a driver (and you really should let Windows Update install all those, except possibly the Nvidia driver which you should obtain only from the Nvidia website) if you logon to your account on the main PCS website (where you ordered) and click on Tech Support and then Download, all the software required will be found in there. (Don't install the drivers from here, they will likely be outdated, use Windows Update instead).

You have not been diddled or short changed in any way. With a laptop you do only get a welcome booklet, AFAIK PCS have never shipped laptop manuals. Buying a custom built PC/laptop is very different from buying from a high street store!
Click to expand...
Thank you UBUYSA for your quick .response I think what threw me was this "Included with your computer will be your documents, discs, manuals, cables and accessories. All necessary drivers are supplied with your computer and will already be installed for you if you have ordered an operating system with your computer." I now have the machine up and running and am very impressed with it. Just need to reinstall all the programs that I can't do without.
 
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