Possible Security Threat

Scott

Behold The Ford Mondeo
Moderator
I cleaned the filter for the fans the other day is the only hardware related thing I’ve done and it worked fine after that. I don’t have another system I could use unfortunately. What would be the last resort here?

Shutdown the PC for half an hour. Let it cool then try it again. If that does help then there's likely a temperature issue.
 

Sweep695

Gold Level Poster
Shutdown the PC for half an hour. Let it cool then try it again. If that does help then there's likely a temperature issue.
It had been off for around 30 minutes a while ago and the issues are still occurring unfortunately. I’m quite lost to be honest, at the least will the original issue of unathorised access now be resolved with the clean install even though it’s having issues?
 

Scott

Behold The Ford Mondeo
Moderator
It had been off for around 30 minutes a while ago and the issues are still occurring unfortunately. I’m quite lost to be honest, at the least will the original issue of unathorised access now be resolved with the clean install even though it’s having issues?

I would expect them still to occur. The idea was to ascertain if it takes longer to occur after a shutdown.

Yes, you won't have to worry about the access issue anymore.
 

Sweep695

Gold Level Poster
I would expect them still to occur. The idea was to ascertain if it takes longer to occur after a shutdown.

Yes, you won't have to worry about the access issue anymore.

They were just the same as before the cooling off period which I don’t think would be much help to you.
 

Scott

Behold The Ford Mondeo
Moderator
They were just the same as before the cooling off period which I don’t think would be much help to you.

If it's the same, then this would suggest it's not a temperature issue. For the most part this is a good thing.

You're now down to driver or memory.

If you have 2 sticks of RAM, take one out. If it still occurs, swap them over. If it still occurs just put them both back in.

Getting the chipset drivers is very important though so I would definitely focus on that.
 

Sweep695

Gold Level Poster
If it's the same, then this would suggest it's not a temperature issue. For the most part this is a good thing.

You're now down to driver or memory.

If you have 2 sticks of RAM, take one out. If it still occurs, swap them over. If it still occurs just put them both back in.

Getting the chipset drivers is very important though so I would definitely focus on that.

Are you off the opinion that the PCI’s could be the cause of the issue?
 

Scott

Behold The Ford Mondeo
Moderator
Are you off the opinion that the PCI’s could be the cause of the issue?

There's no way of knowing. It's most likely a driver issue or a memory issue. As you currently have known driver issues it's best to fix them first. With the Chipset being the nervous system of the PC it would be a very good place to start.
 

Sweep695

Gold Level Poster
There's no way of knowing. It's most likely a driver issue or a memory issue. As you currently have known driver issues it's best to fix them first. With the Chipset being the nervous system of the PC it would be a very good place to start.
I think when I was getting them when I originally got the PC it also may have been driver related as I read the windows reset remove everything can fix some known driver issues which it seemed to do at the time although the crashes were never as frequent as this. I’ll give the driver download and other suggestions a try. Thanks for your help
 

Sweep695

Gold Level Poster
There's no way of knowing. It's most likely a driver issue or a memory issue. As you currently have known driver issues it's best to fix them first. With the Chipset being the nervous system of the PC it would be a very good place to start.
Just completed the installs and I haven’t had a crash since. However looking at task manger when I first go on the CPU is sitting at 55% but after being on it for a few seconds drops to 2% the memory is also currently sitting at 23% which is higher than before. Is this something I should be looking at?
 

Scott

Behold The Ford Mondeo
Moderator
Just completed the installs and I haven’t had a crash since. However looking at task manger when I first go on the CPU is sitting at 55% but after being on it for a few seconds drops to 2% the memory is also currently sitting at 23% which is higher than before. Is this something I should be looking at?

I wouldn't get too caught up on that. When booting up there may have been a clear up operation in place after the driver install, it could also have been the system doing a malware check, sending an error report or even doing an update check.

With a clean install, you have nothing to fear.

Have the exclamation marks disappeared in the Task Manager? Be sure to re-run the Windows updates to check for any further updates now required.
 

Sweep695

Gold Level Poster
I wouldn't get too caught up on that. When booting up there may have been a clear up operation in place after the driver install, it could also have been the system doing a malware check, sending an error report or even doing an update check.

With a clean install, you have nothing to fear.

Have the exclamation marks disappeared in the Task Manager? Be sure to re-run the Windows updates to check for any further updates now required.

Yeah the exclamation marks are gone and checked for updates. Is there any way I can check that the clean install was successful and I didn’t hit the wrong thing just so I can ensure I’ve done what I needed to do and leave you guys alone 😂
 

Scott

Behold The Ford Mondeo
Moderator
Yeah the exclamation marks are gone and checked for updates. Is there any way I can check that the clean install was successful and I didn’t hit the wrong thing just so I can ensure I’ve done what I needed to do and leave you guys alone 😂

Easiest way is to open up your documents folder and see if there's anything in there that's yours.

If the Downloads folder has anything other than files downloaded today
If the Pics folder has anything personal
etc.

You could also check "Add Remove Programs" and see which items were installed prior to when you carried out the install. As long as everything is recent then you're all good.

I think System Information will also show your installation date.
 

Bhuna50

Author Level
The fact it’s not crashed and you haven’t got any exclamation marks is a good sign that you have done the right thing.

Next step after your windows 10 updates and the chipset drivers is now to see how it runs for a few days. The you may find you want GeForce nvidia drivers but leave it for now to see how this goes.


Sent from my iPhone using Tapatalk
 

Scott

Behold The Ford Mondeo
Moderator
Just double checked and it does...

Click start
Type "Command prompt"
Open Command Prompt
Type "SystemInfo"
Hit enter
Next to where it says "Original Install Date" is when it was installed.
 

ubuysa

The BSOD Doctor
Yeah the exclamation marks are gone and checked for updates. Is there any way I can check that the clean install was successful and I didn’t hit the wrong thing just so I can ensure I’ve done what I needed to do and leave you guys alone [emoji23]
Open an elevated command prompt or PowerShell session and enter this command...

sfc /scannow

If that shows no errors or errors found and corrected then all is probably well.

You might also try the following command as well....

dism /online /cleanup-image /scanhealth

If that shows no errors or errors found and corrected then all is probably well.
 

Sweep695

Gold Level Poster
Open an elevated command prompt or PowerShell session and enter this command...

sfc /scannow

If that shows no errors or errors found and corrected then all is probably well.

You might also try the following command as well....

dism /online /cleanup-image /scanhealth

If that shows no errors or errors found and corrected then all is probably well.

I have run the sfc /scan now and it returned results saying it found corrupt files and repaired them. Does this point to more issues?
 

Scott

Behold The Ford Mondeo
Moderator
I have run the sfc /scan now and it returned results saying it found corrupt files and repaired them. Does this point to more issues?

It points to files that were likely corrupted with the BSOD issue. Should be all good though :D
 

Sweep695

Gold Level Poster
On the contrary, it means you're probably OK.
No problem thank you. The CPU still seems to be at 50% when I go on to task manager then drops down to 2%, there are no updates currently going on so is this something I should be looking in to or disabling?
 
Top