Pre-built PC constant crashes

[ubuysa]

If a clean install doesn't eliminate these issues then I'd focus next on your SSD. The third dump (error reading the hibernate file) and the fourth dump (the memory management failure) could easily be down to a flaky SSD. That might also explain the other BSODs too.

It's vital to eliminate software as the potential cause first though, so a clean install is definitely the first step.

 

[jamesowens356]

OK so the clean install has been completed, all updates done, and then Nvidia geforce experience downloaded and drivers updated and software installed.

FWIW regarding the SSD - I did run the Windows disk checker and it had no problems with the drive - so hopefully this fresh install fixes it.

I'll see how it goes and post back in here if I experience the problem again.

Thank you both very much for your help @SpyderTracks @ubuysa !

 

[jamesowens356]

I'm not sure if this is indicative of a problem or just a totally random event, but I just attempted to restart my PC after updating my USB card drivers and it is stuck on "Restarting" for several minutes now with the swirly dots. I will have to force turn off the PC now to get past this.

Hopefully this is random/meaningless, but it doesn't fill me with hope to see this happening on what is effectively a brand new very fast PC with a totally fresh Windows installation and very few pieces of software installed.

 

[SpyderTracks]

I'm not sure if this is indicative of a problem or just a totally random event, but I just attempted to restart my PC after updating my USB card drivers and it is stuck on "Restarting" for several minutes now with the swirly dots. I will have to force turn off the PC now to get past this.

Hopefully this is random/meaningless, but it doesn't fill me with hope to see this happening on what is effectively a brand new very fast PC with a totally fresh Windows installation and very few pieces of software installed.

When you say updating your usb drivers, how are you doing that? It should all be done automatically, you shouldn’t need to manually install any drivers apart from nvidia

 

[jamesowens356]

When you say updating your usb drivers, how are you doing that? It should all be done automatically, you shouldn’t need to manually install any drivers apart from nvidia

I went on to the Inatech website and downloaded the drivers for my USB card.

Also FYI I have a hardware error in my reliability history:
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffffcb0dfaed16b0
Parameter 3: 40010002
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 2057


Is this normal to see these?

 

[SpyderTracks]

I went on to the Inatech website and downloaded the drivers for my USB card.

Also FYI I have a hardware error in my reliability history:
Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: ffffcb0dfaed16b0
Parameter 3: 40010002
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 2057


Is this normal to see these?

I would remove the USB card and see if the system is stable.

 

[jamesowens356]

The system had all of the same problems before I bought and installed the USB card for what it's worth.

 

[SpyderTracks]

The system had all of the same problems before I bought and installed the USB card for what it's worth.

Yeah, it would have because it wasn't configured.

 

[jamesowens356]

Yeah, it would have because it wasn't configured.

Ah of course.

What makes you think I should remove the USB card?

 

[SpyderTracks]

Ah of course.

What makes you think I should remove the USB card?

Tbh I’m a bit unsure if you’ve configured windows properly yet. How did you install all your drivers?

 

[jamesowens356]

Tbh I’m a bit unsure if you’ve configured windows properly yet. How did you install all your drivers?

I haven't done anything to install any drivers other than for my GPU and the USB card.

I installed Windows, went through all of the updates, and installed the Nvidia drivers via geforce experience, and these USB card drivers via the manufacturers website. No other drivers have been touched. What should I have done?

 

[SpyderTracks]

I haven't done anything to install any drivers other than for my GPU and the USB card.

I installed Windows, went through all of the updates, and installed the Nvidia drivers via geforce experience, and these USB card drivers via the manufacturers website. No other drivers have been touched. What should I have done?

So the system isn't configured which is why you're getting loads of errors.

You can't expect the system to be running properly until you've configured windows fully.

First thing you need to do before installing GPU or anything else is get the primary system configured, so once you install windows, you then have to run windows update until all updates have applied (even when it says none available keep clicking until it's definitely completed).

 

[jamesowens356]

First thing you need to do before installing GPU or anything else is get the primary system configured, so once you install windows, you then have to run windows update until all updates have applied (even when it says none available keep clicking until it's definitely completed).

Yes I did this. Apologies for the ambiguity, when I say that I went through all of the updates this is what I am referring to. I have absolutely no Windows updates still to download and install.

 

[SpyderTracks]

Yes I did this. Apologies for the ambiguity, when I say that I went through all of the updates this is what I am referring to. I have absolutely no Windows updates still to download and install.

View attachment 16482

So then you need to check device manager and make sure there aren’t any unrecognised devices.

while you’re there I would uninstall the drivers for the usb device and reboot and let windows install drivers for it.

 

[jamesowens356]

So then you need to check device manager and make sure there aren’t any unrecognised devices.

while you’re there I would uninstall the drivers for the usb device and reboot and let windows install drivers for it.

Uninstall device?

This is the only one showing a problem:

 

[jamesowens356]

So then you need to check device manager and make sure there aren’t any unrecognised devices.

while you’re there I would uninstall the drivers for the usb device and reboot and let windows install drivers for it.

Actually, after unplugging my Oculus Rift from the USB card (my Oculus Rift hasn't been installed yet but was plugged in), this error above is no longer there:

 

[jamesowens356]

Should I "roll back driver" for the two Fresco Logic USB devices (this is the Inateck USB card) and reboot Windows, or uninstall the device totally?

 

[ubuysa]

Should I "roll back driver" for the two Fresco Logic USB devices (this is the Inateck USB card) and reboot Windows, or uninstall the device totally?

I would uninstall these devices, and the drivers, reboot and if Windows doesn't install the drivers automatically let Windows Update do it.

The devices you were missing drivers for was an externally attached camera. There may be drivers supplied with that which you need to install.

I'm concerned about the long startup time and I'm still concerned about your SSD. Download CrystalDiskInfo and check the SMART data for that drive.

Via Tapatalk

 

[jamesowens356]

I would uninstall these devices, and the drivers, reboot and if Windows doesn't install the drivers automatically let Windows Update do it.

The devices you were missing drivers for was an externally attached camera. There may be drivers supplied with that which you need to install.

I'm concerned about the long startup time and I'm still concerned about your SSD. Download CrystalDiskInfo and check the SMART data for that drive.

Via Tapatalk

I think the "external camera"'s are the Oculus Rift sensors. I unplugged my Rift headset and 2 Sensors and those devices disappeared as did the USB warning.

So I'll uninstall the USB card devices and reboot.
Then I'll install the Oculus software (which I can only assume will install whatever drivers are needed).

Hopefully that clears up any problems in the device manager.

After that I'll download that software and check the drive.

 

[jamesowens356]

I would uninstall these devices, and the drivers, reboot and if Windows doesn't install the drivers automatically let Windows Update do it.

The devices you were missing drivers for was an externally attached camera. There may be drivers supplied with that which you need to install.

I'm concerned about the long startup time and I'm still concerned about your SSD. Download CrystalDiskInfo and check the SMART data for that drive.

Via Tapatalk

Actually on second thought, I have rebooted Windows and again without plugging in the Oculus Rift it seems OK in device manager:

I'll run the software you suggested now and NOT plug in my Oculus Rift and leave things as they are. If I see no issues for a few days I'll try and plug it in and install it then and see if any issues arise after that.